Lazar_REDPIXEL_AdobeStock_230283191.jpeg Image: REDPIXEL - stock.adobe.com User Adoption & Training User Adoption and Training Is Key for AI Growth Blair PleasantApril 29, 2024Can you boldly go where no man has gone before without proper training? User adoption hinges on investing time and effort in bringing everyone aboard.
Tmobile_AdobeStock_159527585_32321.jpeg Future of Work T-Mobile, Dialpad Deal is Ideal for the Future of Work Zeus KerravalaMarch 24, 2021The co-branded offering can help address IT-related hybrid work challenges, like application performance and home network visibility.
Golden Sikorka__Presentation1.jpg Best Practices 10 Tips for Getting the Most Out of Your TEM Software Jane LainoMarch 24, 2021Understanding technology expenses can be tough, especially if you don't follow best practices guidelines.
Nuthawut__AdobeStock_393334759.jpeg CPaaS Equal Access: Twilio Commits to Vaccine Assistance Dana CasiellesMarch 23, 2021CPaaS provider aims to solve equity challenges that surround the COVID-19 vaccine rollout.
32321_Ring-Zoom.jpg Video Collaboration & A/V Zoom & RingCentral: Time for Reconciliation? Brent KellyMarch 23, 2021Perhaps they should have merged in the first place…
32321_FixedWireless.jpg Technology Trends Is ‘Fixed’ 5G a Viable WFH Option? Michael FinneranMarch 23, 2021Employees need capable, reliable, and consistent Internet performance to work from home effectively. Here’s a look at how 5G stacks up.
32221_ComposableEnterprise_270049166.jpeg CPaaS Avaya Spaces: Piecing Together the ‘Composable Enterprise’ Zeus KerravalaMarch 22, 2021The vision for leveraging UCaaS, CCaaS, and CPaaS for customized workflows is coming together.
wachiwit___AdobeStock_335825239_Editorial_Use_Only.jpeg SIP/SIP Trunking Direct Routing Options: How to Make Sense of Them All Irwin LazarMarch 22, 2021New capabilities from Microsoft and its partners, coupled with new offerings from its competitors, increase the enterprise options for Teams Phone...
Expert Insights: Your Path to 2024 Enterprise Connect Expert Insights: Your Path to 2024 March 19, 2021This roundtable discussion with leading industry analysts and consultants will help you plan your strategic communications and collaboration roadmap.
Mediteraneo_AdobeStock_336743604.jpeg Contact Center & Customer Experience No Jitter Roll: Meetings, Contact Center Updates Dana CasiellesMarch 19, 2021The latest updates from Fuze, Salesforce, 8x8, Infobip, and Mural.
How to Be a Leader in Diversity & Inclusion Enterprise Connect How to Be a Leader in Diversity & Inclusion March 19, 2021A roundtable discussion with D&I consultants propelling organizational change
EClive.jpg Enterprise Connect Returning to Enterprise Connect in Person Eric KrapfMarch 19, 2021As always, this will be the place where everybody comes together to exchange and debate ideas about the future of communications and collaboration...
Mobile_DashboardUI-darkmode.jpg Vendor News Avaya Adds AI Features to Spaces, Leverages Nvidia Maxine Ryan DailyMarch 18, 2021Avaya touts its open platform and adds noise reduction, a new presenter option, and enhanced calling to Spaces.
AdobeStock_131632638.jpeg Video Collaboration & A/V Zoom, RingCentral at Loggerheads Over Video Agreement Beth SchultzMarch 18, 2021Differences over the status of the companies’ longstanding video technology partnership have landed them in a legal fight.
Chrome_AdobeStock_387199751_Editorial_Use_Only_31721.jpeg Contact Center & Customer Experience 5 Reasons Why Chromebooks Make Sense for Agents Dave MichelsMarch 18, 2021As we move the contact center from premises-based solutions to cloud-delivered CCaaS, we should also examine the agent’s device.
2021 IT Heroes: Sharing a Vision of Excellence Enterprise Connect 2021 IT Heroes: Sharing a Vision of Excellence March 17, 2021A roundtable discussion among the winners of the 2021 Enterprise Connect IT Hero Award