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Webinar

NICE logo
March 20, 2024

When it comes to AI for CX, if it’s done right, it’s practically invisible while seamlessly enhancing customer experiences. When done incorrectly, it can lead to unflattering headlines for brands or worse. To deploy AI the right way, you need purpose-built solutions made for CX from the ground up.

Join Elizabeth Tobey, Head of Marketing, Digital & AI, NICE, as she explains what it takes to successfully deploy AI for CX while avoiding the common pitfalls.

In this webinar you’ll learn about:

Cognigy Logo
March 6, 2024

In today's dynamic contact center landscape, efficiency and customer satisfaction are paramount. AI Copilot and Agent Assist solutions are gaining momentum in the contact center industry as cutting-edge tools that enhance agent performance, streamline workflows, and elevate the customer experience.

February 27, 2024

Your enterprise may be committed to hybrid work, but are you delivering the experience that all of your employees desire and need in order to be their most productive and satisfied? Join Q-SYS, Lenovo, along with a leading industry analyst as we discuss how to make the workplace a people-centered destination, bringing together teams through purposeful connection and a rich in-room experience while also ensuring meeting equity for the far-end.  
 
You will learn:

January 24, 2024

The path to CX success is littered with all too common pitfalls. Now more than ever, it’s crucial to differentiate fact from fiction before you find yourself bogged down in operational complexities, susceptible to network disruptions, or grappling with scalability hurdles.

Join our upcoming webinar on January 24 @ 2 p.m. ET where Bandwidth’s Voice Solutions expert, David Simmons, and industry analyst, Irwin Lazar, will help you understand:

● COMMON PITFALLS