As Generative AI shapes the next-gen contact centers, are you ready to unleash its potential? Join our session as we take you on a journey through the world of AI. Hear real-world examples of how leading companies are using AI at each step of the customer journey to gain a competitive advantage. You'll leave with actionable strategies to create more engaging conversations, boost efficiency, and reduce costs.
As Generative AI shapes the next-gen contact centers, are you ready to unleash its potential? Join our session as we take you on a journey through the world of AI.
Hear real-world examples of how leading companies are using AI at each step of the customer journey to gain a competitive advantage. You'll leave with actionable strategies to create more engaging conversations, boost efficiency, and reduce costs.
Join this webinar to learn:
Composing your perfect contact center communications is complex. If you’re responsible for your enterprise communications tech stack, you’re probably staring at a pile of challenges—like connecting conversational AI to SIP, bioauthentication to CCaaS, and in-app calling to anti-fraud tools–all in the cloud.
Register for this webinar on March 22nd at 2 PM ET to learn best practices for hybrid voice connections and how to enable PSTN connectivity between PBX system and Microsoft Teams Phone.
Join this webinar on February 22, 2023 at 12 PM ET to get an expert insight into how new communications technology is impacting enterprises’ wider digital transformations.
HOW TO ENSURE COMPLIANCE, MINIMIZE RISK, AND PROTECT EMPLOYEE SAFETY IN THE HYBRID WORKPLACE
Although the final phase of RAY BAUM’s Act went into effect more than a year ago, many enterprises still struggle to understand what it means to be compliant.
You’re on the hook for providing emergency responders with an accurate dispatchable location for your employees, whether they’re in the office, or wherever ‘work from home’ means.
Join this webinar for a better understanding of how you can use contact center technology throughout your organization to improve sales, employee engagement, and customer engagement!
