Learn what actions to take right now to clear a path toward CX leadership.
The best digital transformation strategies require flexible platforms so that rapid changes can be made based on customer preference, market dynamics, and business strategy. But how do you plan and then execute this strategy?
Discover the value “composable enterprise” can provide your organization and why enterprises need an engagement layer, like Slack, to connect their people and events in one place.
Join to learn from a leading analyst Zeus Kerravala and the creators of new technologies for meeting the requirements your enterprise can’t afford to ignore.
Join to discuss how you can take your Microsoft Teams use and your organization to the next level.
Learn best practices for rolling out a seamless experience for agents as they navigate the new hybrid reality.
Learn the 3 Steps to Hyper-Personalized Customer Engagement
Reaching customers over the phone is hard. Legitimate business calls are battling for attention with waves of scam and spam calls also trying to reach the same people. Fortunately, there are practices that can help ensure you get the most out of your calling efforts.
Join a leading industry expert on UC security and subject matter experts from call spam and identification service Hiya, for an in-depth discussion.
Explore how to break down the walls between the contact center and the business to create seamless customer experience.
Join this fireside chat to discuss the significant impact 5G will have on the UCaaS industry.
