Featured Content
January 14, 2019
Understanding, implementing, and improving efficiency with Microsoft Teams; this week’s installment: owner roles, member options
January 14, 2019
Will machine learning one day help our network management systems predict what a network is going to do?
January 03, 2019
What constitutes monthly recurring revenue -- and how the quest for it is influencing Cisco, Avaya, NEC, and Mitel
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News & Views
Webinars
January 16, 2019
Join leading analyst Sheila McGee-Smith for a fast-paced discussion on innovations and proven principles for call center success.
December 5, 2018
Join Sebastián Menutti of Frost & Sullivan to discover how cloud, omnichannel, and analytics are driving change.
November 20, 2018
Join Nemertes Research to learn how next-gen agent analytics are tied to improving customer satisfaction and reducing agent turnover.
Podcasts
ADVANCE RATE EXTENDED TO JAN. 18 – DON'T MISS OUT!
Whether you need to upgrade or replace legacy systems, or more fully deploy next-gen communications and collaboration, you can’t miss Enterprise Connect. The in-depth, vendor-neutral content will help you maximize your investments in communications and collaboration systems, services, apps and networks.