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Inclusion written on a Post-It note

Diversity in IT: Taking the First Step

Ryan Daily

August 06, 2020

One enterprise IT leaders shares her lessons learned in working to create a more diverse and inclusive workforce.

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Cisco’s Blueprint for the Hybrid Workplace

Dana Casielles

August 05, 2020

Four courses of action the company recommends for enterprises building a hybrid workplace.

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Came, saw, conquered illustration on business man on a summit

Enterprise IT on COVID-19: ‘I Came, I Saw, I Conquered’

Beth Schultz

August 05, 2020

Three IT leaders detail how their communications and collaboration platforms have served them during this crisis, and prepared them to move full steam ahead.

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News & Views

Beth Schultz, No Jitter

The Connected Workplace: Here to Stay

Beth Schultz

August 06, 2020

Think about the workplace “why” and what it means for your office return.

Are We Entering the Era of CPaaS?

Eric Krapf

August 06, 2020

Disruptive times generally provide the impetus for major technological leaps, and the historical moment we’re in certainly seems to be fit this pattern.

Microsoft Continues Teams Platform Enhancements

Ryan Daily

August 05, 2020

Latest announcements center on large meeting and calling experiences

Virtual Meetings Overshadow Telephony More Than Ever

Dave Mailer

August 05, 2020

The humble handset has held on so far, but do we still need an external telephone line in a post-COVID world?

Beth Schultz, No Jitter

RingCentral Touts ‘Calling Card’ for Future of Work

Beth Schultz

August 04, 2020

Company execs share platform strategy, product updates, during thought leadership session at EC20.

Refurbish and Refinish Your Cloud Strategy

Dana Casielles

August 04, 2020

Free license offers that resulted from COVID-19 are expiring. What should your business do now?

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Webinars

Making Voice Migration Simple: A Managed Service for Microsoft Teams

August 12, 2020

AudioCodes & ScanSource

Learn how Unified Communications as a Service (UCaaS) provides a simple route to voice-enabling Microsoft Teams.

Reinventing the WFH Environment - Optimizing the Supervisor & Agent Experience

July 29, 2020

Five9

Hear best practices to help your agents overcome remote work challenges and empower them to continue delivering exceptional customer experiences.

Why You Need to Add Dial Tone (aka Direct Routing) to Microsoft Teams

July 14, 2020

Join to discuss best practices and lessons learned from several organizations that are using Teams for phone calls.

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Communications in Crisis Mode & Beyond

Future Talk: One Voice Bot to Another

Setting Up for CX Success

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