No Jitter is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

News & Views

Lisa Schmeiser, No Jitter editor

Performance issues and behavioral incidents at work have surged. Employee experience platforms may offer a way to track the data that can prevent or resolve these incidents.

Headshot of Dave Michels, of TalkingPointz

The facts around the state of the modern workplace – and the people who comprise it -- are clear. So are the best practices forward-thinking managers should adopt.

AI and machine learning models have become the most coveted assets for enterprises seeking to outmaneuver rivals through foresight and rapid, precise decision acceleration. By leveraging these tools, contact centers can become dynamic, self-optimizing central nervous systems for the enterprise.

At last, we have the details on this Enterprise Connect 2024 award winner – and they reveal an AI offering with a unique empathy-detection strategy and creative pricing.