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November 15, 2019
Google’s head of conversational AI gives me the lowdown on announcement highlights
November 13, 2019
Knowing which systems provide what data, and what data is most useful for your organization, is imperative for actionable intelligence.
October 01, 2019
This case study covers how one communications service provider is providing Direct Routing services to international Microsoft Teams customers.
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November 25, 2019
Explore what has made AI the hottest tech for contact centers in this fireside chat with Google Cloud.
November 25, 2019
Google announced in July 2018 that it would build contact center-specific artificial intelligence solutions, working with contact center...
November 13, 2019
Discover how to push beyond typical tech onboarding, conquer user adoption challenges, and maximize your investment.
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