Technology Trends

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Microsoft RemoteAssist for firstline workers

Mobility

Dissecting Microsoft’s ‘Discovery’ of Firstline Workers

Michael Finneran

September 24, 2019

The mobile field is rife with meaningful examples of business process automation. Can Microsoft be a factor?

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Enterprise Networking

Wired vs. Wireless: A Closer Look

J.R. Simmons

September 18, 2019

As enterprises configure their networks to meet the demands of a connected workforce, the debate over wired vs. wireless network has come into focus.

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Unified Communications & Collaboration

Justifying Workspace Applications: Time to Up the Game

Marty Parker

September 10, 2019

Communication technology vendors and their value-adding partners must take the lead in defining business justifications for their collaboration and...

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Enterprise Networking

8 Disruptive Forces Reshaping Networking

Sorell Slaymaker

September 05, 2019

Change is in the air, and not all long-held assumptions will prove valid.

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Video Collaboration & A/V

What’s Up in AV? 4 Trends to Watch

Jimmy Vaughan

August 02, 2019

A look at some of the problem-solving solutions I saw at the recent InfoComm 2019 event.

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Technology Trends

Is There Anything to this Cloud-Native Stuff?

Tom Nolle

July 29, 2019

This idea has long been hot, but now it’s practical.

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Unified Communications

Open Source’s Role in UC & Networking on the Rise

Sorell Slaymaker

July 12, 2019

Exploring the impact of the software revolution that’s quietly empowering more open source networking and communications solutions

Analyst Insight

June Redux – Perspectives From 4 Events

Jon Arnold

July 09, 2019

Lasting impressions on cybersecurity, telephony, smart cities, mobile UCaaS, 5G, and more following a month of travel

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Technology Trends

SBC Market On Fire: New Sales to Increase 60% by 2024

John Malone

July 09, 2019

Eastern Management Group study finds customers have their favorite session border controllers.

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APIs & Embedded Communications

What Role Will Integrations, APIs Play in the Evolution of UCC?

Todd Carothers

June 27, 2019

RESTful APIs are bringing a wave of change to the communications industry.

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Video Collaboration & A/V

Video Innovations Keep Coming

Dave Michels

June 27, 2019

Video providers, having conquered the mechanics, are now focusing on engagement.

Team Collaboration Tools & Workspaces

Team Collaboration: Moving from Implementation to Success

Irwin Lazar

June 13, 2019

Team collaboration applications have achieved critical mass, but achieving success takes some work.

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Video Collaboration & A/V

The Future of UCaaS Can be ‘Seen’

Dave Michels

May 28, 2019

After decades of delays, video has arrived, and is becoming the new voice.

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Video Collaboration & A/V

Why Did Vidyo’s Bubble Burst?

Zeus Kerravala

May 28, 2019

Once high flying in a hot market, this video software provider ended up selling for roughly two-thirds its value.

UCaaS

‘XaaS’ Has a Role to Play in a Multi-UCaaS World

Sorell Slaymaker

May 23, 2019

More and more enterprises are utilizing multiple cloud UC platforms. This is driving IT crazy.

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Technology Trends