Technology Trends | No Jitter

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We May Be on the Edge of Adding AR/VR to Our Daily Communications Stack

May 04, 2023

Whatever you think about AR/VR, it seems obvious that there will be a convergence of the devices we use, and Apple is poised to be the one to pull it...

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Employee Experience

Can AI Drive Productivity and Employee Engagement?

March 09, 2023

Generative AI in some form may soon be a default option for collaboration platforms.

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Technology Trends

How to Plan for the Post-POTS Future

February 07, 2023

The traditional analog, copper infrastructure is changing, and organized preparation prevents you from being stuck with rising costs and limited...

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Technology Trends

Sustainability and Webex Meet at Cisco Live EMEA 2023

February 07, 2023

The company announced Carbon Emission Insights, a widget to help enterprises optimize their sustainability practices

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Contact Center & Customer Experience

Contact Center: How 2022 Developments Will Shape 2023

Sheila McGee-Smith

January 03, 2023

Three industry changes from 2022 will set the stage for the contact center market in 2023.

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Contact Center & Customer Experience

CX Outlook and Predictions for 2023

January 03, 2023

CX technology investments should increase in the new year, as enterprises use the tools to address challenges like addressing labor shortages and...

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Unified Communications & Collaboration

UC in 2023: 5 Predictions for the New Year

January 02, 2023

The UC market will continue to rapidly evolve due to hybrid work needs and economic challenges.

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Unified Communications & Collaboration

No Jitter Roll Year in Review: July to December 2022

December 30, 2022

Whiteboard capabilities spread across collaborative platforms and contact centers continue to lean hard into AI features.

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Contact Center & Customer Experience

CX Update: How AI, Data, CCaaS Are Coming Together

December 16, 2022

Enterprise Connect 2023 will look at how organizations can better leverage AI and data to improve the customer experience.

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AI & Speech Technologies

What ChatGPT Can Tell Us About the Future of AI in the Enterprise

December 09, 2022

While ChatGPT is all the rage today, enterprises have steadily been building their use of AI-powered tools, especially in the area of customer...

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Team Collaboration Tools & Workspaces

DECT Is the New Black, Microsoft Teams Integration

Julien Bertheuil

December 07, 2022

More enterprises are looking to integrate their Microsoft Teams environment with DECT devices to empower frontline workers.

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Elevate Your Employee Experience with UCaaS

Gaurav Anand, Tata Communications

December 07, 2022

Collaboration technology can elevate the employee experience for hybrid and remote workers.

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Enterprise Networking

Embracing The Culture Change of Network Automation

December 05, 2022

Adopting network automation requires the network design and operations teams to undergo a significant cultural shift. What must change and why?

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Unified Communications & Collaboration

No Jitter Roll: 8x8 Removes Sipes as CEO; RingCentral Releases DaaS Offering

December 02, 2022

In this No Jitter Roll, we cover the latest news from 8x8, RingCentral, T-Mobile, and Ooma.

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Unified Communications & Collaboration

Metaverse Slowly Becoming a Reality

December 01, 2022

Meta and Engage VR give us a glimpse into what the metaverse will likely evolve into in the next decade.

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