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cloud-2570383__340.jpg Cloud Communications Pursuit of Recurring Revenue & Three Views of the Cloud Brent Kelly & Phil EdholmJanuary 03, 2019What constitutes monthly recurring revenue -- and how the quest for it is influencing Cisco, Avaya, NEC, and Mitel
NJ_1702191_EnterpriseInsider_SliderBar_V6.jpg Enterprise Insider How I Upgraded 50 Facilities to Cloud-Based Voice Darin WardDecember 10, 2018First in a multipart series: One IT pro’s experience on a major VoIP migration in 2018
network-3148727__340.jpg Monitoring & Management 10 Tips for Diagnosing Slow Applications Terry SlatteryNovember 21, 2018This post, the first in a series, explores possible causes in client-side processing and network transport.
smartphone-1132677__340.png Messaging RCS: Mobile’s Next-Gen Customer Interaction Platform Phil EdholmNovember 01, 2018If you’re not yet familiar with this rich messaging technology, you should be.
