Dreamforce 2017: Contact Center Stories: Page 7 of 13

Cisco: All About Spark

Cisco had a presence at Dreamforce, but as you can see in the slide and booth photo shown here, the Spark team collaboration platform was front and center -- not the company's contact center solutions. The three breakout sessions that Cisco participated in similarly emphasized collaboration tools:

• Collaborate Like a Rockstar: Fame and Money Without the Sweat
• Admins of the World, Cisco Spark Collaboration is Here: Enable It!
• You Can Boost Productivity and Sales with These Powerful Collaboration Tools

Onsite, as pictured above, was Technical Marketing Manager Amy Roberge, who contact center analysts, customers, and partners know as the queen of Cisco Contact Center demos. From Agent Amy, to Supervisor Amy, to Customer Amy, Roberge helps bring Cisco contact center (and Spark) solutions to life.