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Meetings_people_774.png Meetings Smart Meetings: It's Time to Rethink How We Meet Dave MailerApril 24, 2019It has never been more important to facilitate meetings than it is now, with various drivers coming together in what might be considered a perfect storm.
videoconferencing.jpg VCaaS Highfive, BlueJeans, Lifesize Talk Growth Beth SchultzApril 08, 2019Cloud video is a hot market, and nobody wants to be left out of the discussion.
voice_analytics.jpg Speech Technologies What AI Really Changes in the Contact Center Eric KrapfApril 08, 2019It’s all about making the whole process work better, faster, and cheaper.
CiscoServices.png Customer Experience Cisco Revamps Services Business Zeus KerravalaApril 08, 2019A focus on customer experience aims to ensure businesses can be aggressive with technology without putting themselves at risk.
SD-WAN SBC Plus SD-WAN Equals Survivable Branch UC Sorell SlaymakerApril 05, 2019Why integrating SBCs with SD-WAN makes sense when voice is mission-critical to the branch office.
big-data-1667184__340.jpg Monitoring & Management Reaping the Value of Cloud Service Management Data Gary AudinApril 05, 2019In this Q&A with a Virsae executive, learn how access to big data can be a boon for UC and contact center improvements.
customer_satisfaction.png Unified Communications Unify, ALE Tops on VoIP Phone, SBC Support John MaloneApril 04, 2019A new Eastern Management Group customer satisfaction study finds the best customer support comes from two veteran providers.
homeoffice.jpg Digital Workplace Conversations About Working from Home Darin WardApril 04, 2019As colleagues head into new work situations, be prepared to share best practices advice, technology related or not.
cloud-eval.jpg Cloud Communications 3 Tips for Evaluating Cloud Providers in the XaaS Era Al CastleApril 04, 2019Why you need to keep control, performance, and scalability in mind when evaluating cloud communications providers.
Unified Communications & Collaboration Ovum Debrief: UC&C Takeaways from EC19 Beth SchultzApril 03, 2019Recapping highlights from a week spent listening, learning, and presenting at Enterprise Connect
wifi.jpg Enterprise Networking Secure Your Data, But Don't Overlook the Wireless Net Martha BuyerApril 03, 2019Follow this checklist so spectrum issues don’t impact your enterprise’s resilience.
iot.jpg Internet of Things Aruba Simplifies IoT Adoption with ML Infusion Zeus KerravalaApril 03, 2019New Wi-Fi 6 access points and machine learning-powered device management capabilities to create more manageable and secure deployments.
HeadinClouds_774.png Deployment Models Is Your Head in the Clouds? Diane HalliwellApril 03, 2019The first part of this two-part series looks at decision criteria for moving to cloud contact center and evaluating potential solution providers.
EC19_Breezeway_774.png Industry News From APIs to UC: Rounding Up the News from EC19 Michelle BurbickApril 02, 2019Catch up on announcements that came out of the enterprise communications industry's biggest event.
Workspace_Connect_vert_4C-774W.png Future of Work WorkSpace Connect: Uniting People, Places, Technology Beth SchultzApril 02, 2019IT, A/V, facilities, real estate, HR, and other groups must come together to develop cohesive, worker-centric workplaces -- and we’re here to help.
digital-marketing-1527799__340.png AI & Automation Cisco Cognitive Collaboration: Where AI Meets 'Marketing' Michael FinneranApril 02, 2019AI is in its infancy as far as enterprise IT is concerned, and buyers are going to have to learn how to separate the meat from the marketing.
