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SD-WAN

VMWare to Acquire Nyansa, Strengthening SD-Branch Position

Zeus Kerravala

January 23, 2020

Expanding on the concept of SD-WAN, SD-Branch services allow for tighter controls of an in-branch infrastructure, including wired LANs, Wi-Fi networks, and security.

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Mobility

Decoding the DNA of Managed Mobility Services

Stephen Loynd

January 06, 2020

With the rise of mobile workers, enterprises are now looking to manage and augment their mobile experiences with the help of managed mobility...

Technology Trends

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Technology Trends

The 5 Biggest 2020 Trends for UC

Jimmy Vaughan

January 03, 2020

AI, 5G, video systems, and more will rule the UC landscape in 2020 and beyond.

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Enterprise Networking

Networking & Management: What’s Coming at EC20

Terry Slattery

January 02, 2020

Catch up on the latest in enterprise networking and management in four not-to-miss sessions at Enterprise Connect 2020.

Contact Center & Customer Experience

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Technology Trends

The Real 2020 Question

Tom Nolle

December 31, 2019

Three IT and networking trends that will make for a really different 2020, and beyond

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Analyst Insight

The Top 10 Acquisitions of 2019

Dave Michels

December 30, 2019

Despite a slowdown in merger and acquisition activity this year, companies like RingCentral, NICE, Ribbon, Five9, Vonage, and others made several key...

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AI & Automation

Decoding Dialogflow: Proper Care and Feeding of IVAs

Brent Kelly

December 30, 2019

The final segment in a multi-part series focusing on building intelligent bots using Google Dialogflow and Contact Center AI

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Security

Tips for Protecting Against Malware Attacks

Gary Audin

December 27, 2019

With malware attacks increasing, how can enterprise protect their infrastructure?

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Security

Is Your Enterprise Prepared for a Hack?

Scott Murphy

December 26, 2019

Having a static defensive security posture isn’t sufficient – breach prevention by itself isn’t enough.

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SD-WAN

SD-WAN Reality Check: Sorting Out the Hype

Ryan Daily

December 26, 2019

Identifying the tangible benefits of SD-WAN

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Analyst Insight

2019's Biggest UC Disruptions, Market Moves

Blair Pleasant

December 24, 2019

A look back at this year's biggest business communications announcements and what they tell us about 2020

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Analyst Insight

6 Communications Predictions for 2020

Zeus Kerravala

December 24, 2019

UC-IoT, the rise of hybrid clouds, and the convergence of sales, marketing, and the contact center are just a few trends to look out for in the new...