Posts | Page 5 | Insight for the Connected Enterprise

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Someone reading the news on a laptop

No Jitter Roll: Five for Friday

August 16, 2019

A look at the latest news coming from Windstream, Fusion, TeleSign, Zendesk, and Sennheiser.

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Open source word cloud

Unified Communications

Open Source’s Role in UC & Networking on the Rise

Sorell Slaymaker

July 12, 2019

Exploring the impact of the software revolution that’s quietly empowering more open source networking and communications solutions

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Talking heads

AI & Speech Technologies

Conversational AI Is Now

July 12, 2019

Chorus.ai product marketing head shares insights from the company’s conversational intelligence report.

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Team

Team Collaboration

Microsoft Teams Roars with 13 Million Daily Active Users!

July 11, 2019

Ahead of next week’s Inspire event, Microsoft touts Teams usage and showcases new features.

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Flurry of email

Twilio, Vonage Embrace Email

July 11, 2019

Customer engagement often requires email outreach, and CPaaS providers aim to deliver.

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Communications workflow

How CPaaS Improves Enterprise Communication Experiences

July 11, 2019

Embedding communications into processes and workflows changes customer and employee experiences for the better.

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Whirl of data bits

Contact Center & Customer Experience

Harnessing Contact Center Data for Actionable Results

July 10, 2019

Sorting through the sources of information -- what’s needed and why -- can be confusing

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cybersecurity

Video Collaboration & A/V

Zoom Responds to Heat on Video-on Vulnerability

July 10, 2019

Have its decisions been warranted?

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Security

Sponsored Content

Protection 101: Why Your Business Needs an Ultra-Secure Collaboration Tool Now

July 09, 2019

Learn how your enterprise should be thinking about security, privacy, and compliance as relates to your cloud collaboration solution.

Analyst Insight

June Redux – Perspectives From 4 Events

July 09, 2019

Lasting impressions on cybersecurity, telephony, smart cities, mobile UCaaS, 5G, and more following a month of travel

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Hot aflame

Technology Trends

SBC Market On Fire: New Sales to Increase 60% by 2024

July 09, 2019

Eastern Management Group study finds customers have their favorite session border controllers.

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Collaboration Squared's Video Window

Employee Experience

Evolving the Employee Experience

July 08, 2019

From speakerphones for open spaces to immersive video windows, a next wave of innovation is headed to your distributed workplace.

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Balancing the tradeoffs

Monitoring & Management

Are Open Source Active Path Testing Tools Viable for You?

July 08, 2019

An open source path testing tool could be an alternative to a commercial product, but you must understand the tradeoffs.

History of Video Conferencing - Slide 1

Video Collaboration & A/V

A Brief History of Video Conferencing

Dmitry Odintsov

July 05, 2019

A look at video communications technology development, from inception to full commercial use

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Data protection representative

Privacy & Compliance

GDPR 102: Implementing the DPR Role

July 05, 2019

Sorting out the complexity involved with employing a data protection representative

Enterprise Insider

Adapting Smartphone Sound Just for You

July 03, 2019

A tip from the trenches on tuning audio quality for Samsung devices

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