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A graphic of someone in a meeting room talking to a coworker through video

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Video Collaboration & A/V

‘Meet Happy’ With Zoom’s Hardware as a Service

July 09, 2020

COVID-19 pushed many enterprises to video. Now, with programs like Zoom's HaaS, enterprises can take the experience to the next level without breaking IT budgets.

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Contact Center & Customer Experience

Tips for Practical Post-Pandemic Planning

June 30, 2020

A quick preview into creating strategies for post-pandemic planning, implementation, and success in the upcoming Enterprise Connect Digital workshop.

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The Slack app on a phone

Team Collaboration

Slack Connect: The Next Step in Slack's Challenge to Email

Angela Ashenden

June 30, 2020

Slack is betting big on continued viral adoption and its new cross-organization channels.

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Someone pressing a question mark button

Cloud Communications

What Does Cloud-Native Even Mean?

June 30, 2020

Containers, microservices, serverless, and cloud-native are the terms of the day. But are they universally understood?

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Looking to the future

Team Collaboration

How Technology Can Enable Collaboration for the ‘Next Normal’

June 29, 2020

A recent The Harris Poll survey shines a light on how workers are coping with the new normal, and how enterprises can prepare for the “next normal.”

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Unified Communications

The New Work Paradigm: We Need More Consistency In UCaaS

June 29, 2020

Find out why the post-pandemic world will have newfound demand for SaaS, and more specifically, UCaaS.

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Team Collaboration Tools & Workspaces

It’s Time to Fix Email

June 29, 2020

Find out what developments happened this month that could curtail our use of this historical messaging system.

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Technology news on a tablet

Unified Communications & Collaboration

No Jitter Roll: Return to Office, Verified SMS

June 26, 2020

A look at the latest product news from Salesforce, Siemens, Citrix, Mitto, Ribbon, Google, and Smarsh

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Image of lock overlay on city

EC20 Innovation Showcase on Track… and Just in Time

June 26, 2020

Assuring the security and privacy of communications and collaboration data is more important now than ever

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Cloud Communications

Crucial Tips for Reviewing UC, Contact Center Contracts

June 26, 2020

Switching to the cloud? Learn how to avoid hidden liabilities, vague service level agreements, and penalty clauses in your contract.

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5G tech concept

Monitoring, Management and Security

How 5G Will Impact Cybersecurity, Drive Demand for SASE

June 26, 2020

5G promises a range of benefits, but it never should be at the cost of security.

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A network of different teams

Team Collaboration Tools & Workspaces

Slack Lets Multiple Enterprises in a Channel

June 25, 2020

With Slack Connect, up to 20 enterprises can join a single Slack channel for communications and collaboration.

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SIP/SIP Trunking

4 SIP Trunking Vendors Enterprises Prefer and Why

June 25, 2020

In a new Eastern Management Group customer study, all large enterprise customers surveyed would recommend these SIP providers to a friend.

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Picture of guy in data center with broadband connections

Enterprise Networking

TDM: It’s ‘Time to Decommission and Move’

Mark Sheard & Jack Deal

June 25, 2020

Think about time-division multiplexing, once the bedrock for most networking, as something else entirely now!

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Photo of contact center agents

Contact Center & Customer Experience

Why Contact Centers Must Harness UCC for New Normal

June 25, 2020

As organizations shift from physical to virtual contact centers, use of advanced, customizable UCC softphones can provide a critical catalyst.

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Security and cloud communications

Cloud Communications

Cisco Enters SASE Market on Its Own Terms

June 24, 2020

Cisco might be late to the SASE game, but it’s still very much the first inning.

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