Posts

No Jitter is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Marina Zlochin Alamy Stock Vector.jpg

Image: Marina Zlochin - Alamy Stock Vector

Unified Communications & Collaboration

Slack Adds Canvas Feature; Microsoft Shares New Viva Features

Ryan Daily

September 23, 2022

In this No Jitter Roll, we feature the latest news from Slack, Microsoft, BlueJeans, and Owl Labs.

Andrei Krauchuk Alamy Stock Vector_.jpg

Enterprise Connect

3 IT Topics Taking Shape for Enterprise Connect 2023

Eric Krapf

September 09, 2022

UCaaS, CCaaS, and the modern workplace are among some of the topics and areas taking shape for next year's Enterprise Connect.

Brian Jackson Alamy Stock Photo.jpg

Unified Communications

What Makes a Successful Transition to VoIP

Mike Smith

September 08, 2022

Consider assessment, design, procurement, and implementation to guarantee a successful transition to a voice over Internet Protocol platform.

Anna Berkut Alamy Stock Photo.jpg

Contact Center & Customer Experience

What Are Contact Center Business Decision-Makers Thinking?

Blair Pleasant

September 07, 2022

What’s on the minds of contact center business decision-makers and those responsible for purchasing and recommending contact center technologies?

Yuliya Volkovska Alamy Stock Vector.jpg

CCaaS

Gartner Releases 2022 CCaaS MQ: Should Enterprises Even Care?

Nerys Corfield

September 06, 2022

Does the Gartner MQ on CCaaS accurately reflect the needs of enterprises? Or does it provide an illusion of the number of CCaaS options available to...

Federico Caputo Alamy Stock Photo.jpg

Unified Communications

Rethinking Resiliency for Users’ New Ways of Working

Eric Krapf

September 02, 2022

Should IT professionals redefine their concept of resiliency to account for the employee experience?

Anterovium Alamy Stock Photo.jpg

Enterprise Networking

Prospects For Starlink, Other New Satellite Networks Still Up In The Air

Michael Finneran

September 01, 2022

Starlink has spawned a budding industry, but it also opened a can of worms involving spectrum usage, government subsidies, and the potential to...

Stefano Stranges Alamy Stock Photo.jpg

Unified Communications

Take a Tour of a Modern 911 Central Dispatch Facility

Darin Ward

August 31, 2022

A tour of Johnson County, Missouri’s central dispatch facility is a lesson in how much emergency communications technology has changed in the last 20...