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Conceptual illustration of AI for social networking

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AI & Automation

No Jitter Roll: Kore.ai Launches AI Products, NinjaTechAI Enhances SuperGPT AI Assistant, and HARMAN Announces ForecastGPT

Hannah Warfel

September 06, 2024

Also, Cognite launches a new AI definitive guide and RUCKUS and Nokia partner for AI-driven Wi-Fi/fiber solution.

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AI & Automation

Three AIs Walked into a Bar…

Dave Michels

June 27, 2024

Generative AI has captured the attention of businesses of all sizes across many industries. Pre-Gen AI types of AI have proven reliability and offer...

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Employee Experience

Ensuring Everyone Knows the Rules of (Employee) Engagement

Lisa Schmeiser

June 27, 2024

Even something so small as turning a camera on or off can indicate how engaged an employee is in their workplace, research shows.

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AI & Speech Technologies

Promise and Perils of Sentiment Analysis

Nathan Eddy

June 26, 2024

The AI-powered software applications known as sentiment analysis tools can give businesses a leg up in lead generation, customer health processes,...

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Monitoring, Management and Security

The Unstoppable Convergence: Integrating Cybersecurity and Business Operations

Scott Murphy

June 25, 2024

Maximize the value of cybersecurity investments by driving business outcomes.

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Consultant Perspectives

Why It Pays to Pay Attention to Contracts

Denise Munro

June 24, 2024

The communication services you are buying are mission-critical -- so you must read and understand all the terms, conditions, and attachments to your...

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Team Collaboration Tools & Workspaces

What to Know About Collaborative Workspaces

No Jitter Staff

June 21, 2024

Enterprise collaboration is an important part of a company's everyday life. Having flexible workspaces for this collaboration is especially prevalent...

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Best Practices

What to Know About Network Planning and Management

No Jitter Staff

June 21, 2024

Network planning and management has evolved over the years. Read about our recommendations.

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Team Collaboration Tools & Workspaces

Zoholics 2024: How the Company Models a Different Path to Success

Jon Arnold

June 21, 2024

The company’s core tenets of prioritizing innovation, responsibly developing AI and maintaining the freedom to run the company as they see fit have...

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Customer Experience

For Gen AI to Succeed, Data Has to Come First

Eric Krapf

June 21, 2024

The enterprise has to tackle its data challenges at the beginning of any AI project, or risk discovering problems when it’s too late.

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AI & Automation

What to Know About Generative AI (Gen AI)

No Jitter Staff

June 21, 2024

Generative AI is transforming enterprise communications and how companies interact with their customers – and more besides. Learn more about Gen AI...