Posts | Page 13 | No Jitter

No Jitter is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Angelov__AdobeStock_266660366.jpeg

Image: Angelov - stock.adobe.com

Stop Overspending on Telecom Services

September 22, 2021

Keeping telecom billing costs under control is a difficult task, but these best practices can help.

ontsunan__AdobeStock_256374680.jpeg

Cloud Communications

No Jitter Roll: Zoom Phone, RingCentral Rooms Updates

June 25, 2021

The latest news from Zoom, RingCentral, Facebook, Fuze, Unify Square, and Aircall.

Tartila_AdobeStock_274597958.jpeg

Contact Center & Customer Experience

The Composable Contact Center Fosters Change

June 24, 2021

CCaaS continues to rapidly evolve, and the next step is composability.

ONYXprj__Presentation1.jpg

The Problem with Z: 911 Coordinate Challenges

June 24, 2021

Here’s why getting Z-axis information has proven to be a bigger challenge than anticipated.

DigitalTransformation_AdobeStock_253306630.jpeg

Illustration of a digitized cloud, to show digital transformation

9 Days to the Contact Center Cloud

Jonathan Barouch, Local Measure

June 24, 2021

How a media giant transformed its contact center with Local Measure and Amazon Connect

AdobeStock_236369830.jpeg

Photo of workers collaborating in office

WorkSpace Connect

WorkSpace Wednesday: Reshaping Collaborative Spaces

June 23, 2021

As they re-occupy offices, many companies will increase support for activity-based working, team-based workspaces, and event spaces. Are you ready?

Ico Maker__Presentation1.jpg

Contact Center & Customer Experience

Genesys DX: Driving Digital Customer Engagement

Sheila McGee-Smith

June 23, 2021

A closer look at this new standalone offering, which leverages capabilities from Altocloud and Bold360 acquisitions

Copper_AdobeStock_434112206_62221.jpeg

A cut copper wire

Enterprise Networking

Cutting Copper? You Better Have a Plan

June 23, 2021

Identifying what copper-based services you have is the first step in transitioning to a new service.

AdobeStock_354533489.jpeg

Illuminated headsets for customer service

Customer Experience

In a Digital Era: Why You Must Evolve Your Contact Center

Karla Nussbaumer, Twilio

June 23, 2021

Programmability allows companies not just to thrive within their industries but to reach new levels of innovation around customer engagement.

Collab_AdobeStock_389375379_62221.jpeg

Someone collaborating over the laptop

Employee Experience

Empowering the Collaboration Usage Profile

June 22, 2021

In the fifth article in a multi-part series, we examine the collaboration usage profile and discover ways to optimize communications for these users.

AdobeStock_388028177.jpeg

Vector showing HR data, to illustrate intelligent interviewing

AI & Automation

Verint Adds AI-Powered Interviewing to WFM

Sheila McGee-Smith

June 22, 2021

Acquires technology assets of HireIQ, pioneer in contact center hiring automation.

AdobeStock_241442994.jpeg

Illustration to show digital engagement, good customer experience

Customer Experience

5 Trends Driving the Essentials for Modern CX

Ginger Conlon, Genesys

June 22, 2021

Hard as we try, no one can predict the future, but if you heed this advice, you’ll be ready for it.

AdobeStock_436616443.jpeg

Businesspeople fighting over chips

Unified Communications & Collaboration

Need New UC&C Equipment? Not So Fast

Karen D. Schwartz

June 21, 2021

As the global chip shortage continues, enterprises may have to adjust their deployment schedules, consider other tactics, and revisit future...

Salesforce_wellbeing-workspace-announcement_61721.png

The interface of Work.com

Employee Wellbeing & Support, the Salesforce Way

June 21, 2021

Expands Work.com platform to give employees access to greater array of tools, resources, services to stay healthy, engaged, and productive

AdobeStock_70573555_DC.jpeg

Cloud Communications

What Fastly Tells Us About Cloud-Native

June 21, 2021

A "cloud-native" design should be designed for the new world of cloud, not the old data center.

Cloud_AdobeStock_85721362 (1)_61821.jpeg

Someone pressing a telephone button

Team Collaboration Tools & Workspaces

No Jitter Roll: Teams Voice Services, Contact Center Offerings

June 18, 2021

A look at the latest news from Dialpad, IntelePeer, Google, Talkdesk, NICE, Fuze, and Verint.

« first
‹ previous
…
9
10
11
12
13
14
15
16
17
…
next ›
last »

Trending