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E-911

E-911 for Hybrid Work: 3 Components to Ensure Employee Safety

Bill Svien

August 15, 2022

Hybrid work doesn’t change how enterprises should address E911 with their organization.

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Contact Center & Customer Experience

Vonage Expands UCaaS, CCaaS Capabilities with Embedded Video Switch

Lisa Schmeiser

April 08, 2022

In this edition of the No Jitter Roll, we catch up with Vonage's new UCaaS/CCaaS capabilities and review the week in coverage.

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Enterprise Connect

Enterprise Connect 2022: The View from IT

Eric Krapf

April 08, 2022

IT must partner closely with business units and be flexible as the return-to-office plays out in 2022.

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Unified Communications

How a False Perception About the iPhone Has Hurt Tech Training

Kevin Kieller

April 07, 2022

It’s a personal choice to not read your iPhone manual—but a demonstrably poor business decision to argue no one needs training to use a unified...

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E-911

Top 10 Items To Include in Your NG911 Project Plan

Melinda Sensabaugh

April 07, 2022

While every enterprise has a unique set of requirements for emergency response services, there are some common steps to consider when creating a...

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AI & Automation

No Jitter Roll: Crestron Unveils Room Control Software; Cyara Gains Chatbot Testing Firm

Lisa Schmeiser

April 06, 2022

In this No Jitter roll, we recap Crestron's new enterprise room-management solution and Cyara's new chatbot buy

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Unified Communications

The Mobility-Powered Desktop of the Future

Lee Balaklaw

April 06, 2022

Softphone apps on our desktop and mobile screens appear likely to replace desktop phones within the next decade.

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Digital Transformation

Is Digital Transformation Real or Hype?

John Malone

April 05, 2022

Unified communications providers may best serve customers by manufacturing on-premises and UCaaS platforms.

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Unified Communications

Enterprise Connect 2022: Industry Trends and Common Themes

Blair Pleasant

April 05, 2022

A recap of three emerging themes from sessions, the EC22 show floor, and vendor briefings

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Meetings

No Jitter Roll: BlueJeans by Verizon Expands Meeting Inclusivity, Hybrid Meeting Options

Lisa Schmeiser

April 04, 2022

In the latest edition of the No Jitter Roll, we dive into BlueJeans by Verizon hardware partnerships and software updates.

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Meetings

Scheduling Meeting Spaces: Is the Conference Room Available?

Phil Edholm

April 04, 2022

One Enterprise Connect attendee sings praises of low-cost room occupancy and reservations technology.

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Unified Communications & Collaboration

UCaaS & CCaaS Work Better Together

Dana Casielles

April 01, 2022

What advantages could your company derive from this integrated service?

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Future of Work

Is Your Office Ready for Return-to-Office?

Eric Krapf

April 01, 2022

As enterprises move forward with returning to the office, IT professionals need to keep an eye on the employee experience.

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Unified Communications

No Jitter Roll: Avaya, Alcatel, Sabio All Expand Business Partnerships

Lisa Schmeiser

March 31, 2022

In this No Jitter roll, we recap partnership and funding announcements from Avaya, Alcatel-Lucent, Sabio, and Twilio.

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Future of Work

HP Goes All-In on Hybrid Work

Irwin Lazar

March 31, 2022

HP’s acquisition of Poly reflects the growing need to provide high-quality experiences for all, regardless of location.

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AI & Speech Technologies

AI & Speech Tech Prevail at Enterprise Connect 2022

Dana Casielles

March 31, 2022

Industry analyst Jon Arnold shares market updates, use case applications, and when to expect significant enterprise adoption.

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