IT_Project_AdobeStock_199241005_4721.jpeg Image: wladimir1804 - stock.adobe.com Best Practices How to Lead a Successful Technology Project Barbara A GrotheMay 08, 2024These seven best practices can help any communications technologist execute on big implementations with a minimum of pain.
HaaS_Know_Your_Options.jpg Unified Communications & Collaboration Preparing for the Coming Platform Battles Eric KrapfMay 07, 2021The adoption of a hybrid office/remote strategy could push many enterprises toward seeking out a standard collaboration platform.
rudall30_AdobeStock_242863736.jpg Contact Center & Customer Experience No Jitter Roll: Google CCAI for Chat, UCaaS Market Statistics Dana CasiellesMay 07, 2021The latest news from Google Cloud, Zammo, Cisco, Synergy Research, Aryaka, and Juniper Networks
Workplace_5621.png Vendor News Facebook Targets Improved Employee Experience Ryan DailyMay 06, 2021Facebook makes enhancements to its platform, celebrates a Workplace milestone.
blacksalmon__AdobeStock_354073088.jpeg Organization & Management 9 Tips to Optimize Your Return to the Office Melissa SwartzMay 06, 2021As employees return to their offices, take this opportunity to improve your communication technology, processes, and policies.
AdobeStock_329595750.jpeg UCaaS 3 Simple Steps to Make 5G Part of Your UCaaS Strategy DJ Gillit, DialpadMay 06, 2021Here’s how to sure your employees aren’t only ready to benefit from 5G connectivity, but able to realize its full potential.
blog header.jpeg Team Collaboration Tools & Workspaces Cisco Enhances Webex, Tightens Partner Integrations Ryan DailyMay 05, 2021Cisco continues to refine its Webex service and integrations, brings Slido in house.
pinglabel__AdobeStock_215544049.jpeg Consultant Perspectives The Not-So-Bright Side of Sunsetting Copper Services Molly ZraikMay 05, 2021Transitioning from copper to fiber networks can be difficult for enterprise network managers.
Spin_AdobeStock_313441827_5421.jpeg Team Collaboration Tools & Workspaces Toy Manufacturer Puts 'Spin' on Out-of-the-Box Collaboration Ryan DailyMay 05, 2021Spin Master shares how it used Neat devices and Zoom to communicate and collaborate through the pandemic.
Worawut__AdobeStock_297109967.jpeg Contact Center & Customer Experience CCaaS: Rethinking Your CX and Customer Service Strategy Jon ArnoldMay 04, 2021Customer experience has emerged as the value driver and chances are, you’ll need to go beyond conventional contact center offerings to support the...
AdobeStock_429970539.jpeg Cloud Communications Cloud Communications: Driving the Hybrid Way of Working Divya Ghai Wakankar, BICSMay 04, 2021Discover the value of working with an experienced global carrier for enhancing business operations with seamless and secure cloud communications.
AdobeStock_170388009.jpeg Video Collaboration & A/V Customer-Facing Video: UCaaS Vs. Embedded Video? Phil EdholmMay 03, 2021Optimizing the look, feel, and outcomes of next-generation applications with video interaction is both a challenge and an opportunity. Understand...
Consultant Perspectives No Jitter Tube: Weekly News Recap from Real-Time Recorded Dave Michels & Zeus KerravalaMay 03, 2021Leading UC industry analysts Dave Michels and Zeus Kerravala look at the news of the week from Talkdesk, Zoom, and Jabra.
Maxine_AdobeStock_408521891_43021.jpeg AI & Automation Will Nvidia Accidently Disrupt the Cloud Video Market? Brent KellyMay 03, 2021Nvidia Maxine is already used in several UCaaS solutions but will it gain universal traction?
300_librarians___Presentation1.jpg UCaaS No Jitter Roll: UCaaS Web Option, Low-Code AI Tools Dana CasiellesApril 30, 2021The latest news from 8x8, Avaya, Verint, Clarabridge, and Crestron.
AdobeStock_94044387.jpeg Enterprise Networking Will Return to Office Bring WAN Changes? Eric KrapfApril 30, 2021For enterprises downsizing or reconfiguring office space for a future of hybrid work, nailing down WAN requirements could be challenging.