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In the news this week: Creston unveils new products to improve hybrid collaboration, while Q-SYS brings its audio/video/control expertise to Lenovo’s ThinkSmart product and Ribbon extends its...
Shortly after Fred posted about the carriers and UC, I had a chance to talk with Mike Marcellin, VP of product marketing for Verizon Business, about...
In September 2006 market-leading self service vendor Intervoice acquired the assets of Nuasis, a fledgling SIP-based contact center solution provider...
There've been lots of changes at Intervoice in the past few years - it's a different company than the old stodgy IVR vendor it used to be. There are...