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Despite the vast volumes of data relied upon to generate responses to posted questions, the responses produced by AI are often incorrect. But that's...
This week, Zoom debuts its generative AI assistant; Bandwidth Builds AIBridge with partners Google and Cognigy; Genesys and Salesforce partner on CX...
The CCaaS and CRM powerhouses will use their partnership to allow companies to leverage the best that both companies have to offer in data management...
In the news this week: There's no EU in Teams as Microsoft Unbundles it from Office; Microsoft rolls out ChatGPT-powered Bing Chat Enterprise; OpenAI...