AdobeStock_197186656.jpeg Image: Bojan - stock.adobe.com Team Collaboration Tools & Workspaces The AI-Free View from Enterprise Connect 2024 Denise MunroApril 25, 2024Three noteworthy, non-AI developments at the show are worth covering. Here they are.
Song_about_summer_AdobeStock_379987798.jpeg Security Here’s an Update on Cybercrime and Ransomware Martha BuyerFebruary 22, 2021Spoiler alert, the news isn’t good.
AdobeStock_234316711.jpeg CCaaS Contemplating CCaaS? Consider These Issues Dave MichelsFebruary 22, 2021CCaaS evaluations are easier when you start with some philosophical boundaries.
Bose_VideobarVB1_Conf Device_Under Mount.jpg Product News No Jitter Roll: SD-WAN Portfolio Expansion, Video Devices Dana CasiellesFebruary 19, 2021The latest news from Verizon Business, Poly, Bose, TPx, and Sinch.
021921__250415151.jpeg Contact Center & Customer Experience Helping Contact Centers Rise to the Occasion Eric KrapfFebruary 19, 2021With AI adoption in the coming years, improved processes will be able to make a difference when contact centers are hardest hit.
Viva_AdobeStock_288712029_21821.jpeg Team Collaboration Tools & Workspaces Will Microsoft Teams and Viva Transform Collaboration? Tom NolleFebruary 18, 2021Not only are enterprises rethinking how they collaborate internally because of the pandemic, but also how they work with external partners and...
021821_MS-Metaswitch_UCaaS_234259552.jpeg UCaaS Microsoft & Metaswitch: What’s Next for Enterprises, Operators? Elka PopovaFebruary 18, 2021A look at the Microsoft-Metaswitch value proposition and opportunities ahead for creating a more symbiotic roadmap for the respective Teams and MaX...
01052021_IT-Hero.jpg Careers IT Heroes Among Us: Honoring Our Award Winners Beth SchultzFebruary 17, 2021Enterprise Connect honors IT professionals from Amgen, Center for Neuro Skills, Pearson Education, RRD, and Weyerhaeuser for their exceptional...
Leadership_AdobeStock_112738735_21721.jpeg Employee Experience WorkSpace Wednesday: Leading the Way on Employee Experience Ryan DailyFebruary 17, 2021Whether the future of work is remote, in person, or a hybrid, good technology and strong leadership will be paramount to creating a positive...
Kateryna_AdobeStock_397772486.jpeg Best Practices A New Talent Acquisition Strategy: Training Frances HornerFebruary 17, 2021This updated approach requires collaboration from IT, HR, and operations to support agent retention; part three of a three-part series.
021621_FirstResponders_128621117.jpeg E-911 21st Century Mobile E911 Now One Step Closer to Reality Michael FinneranFebruary 16, 2021NextNav and Intrepid Networks deliver a FirstNet 3D location service that provides first responders with floor identification — the elusive “z-axis.”
021621_CollabMeeting_370259744.jpeg Video Collaboration & A/V Collaborative Meeting Services: What You Need to Know Next Prachi NemaFebruary 15, 2021Helping enterprises find the right tool for their workforces a focus of upcoming Omdia Universe report
Box_AdobeStock_331925955_21221.jpeg Analyst Insight Box Retools Shuttle Content Migration Service Zeus KerravalaFebruary 15, 2021Box sets out to establish itself as a leader in data migration with its latest service.
fizkes__AdobeStock_334593071.jpeg UCaaS No Jitter Roll: UCaaS Migration, Healthcare Video Dana CasiellesFebruary 12, 2021The latest news from RingCentral, Cisco, Windstream and Pexip.
21221_videoMeet_335709691.jpeg Video Collaboration & A/V What Pitfalls Lie Ahead for Video? Eric KrapfFebruary 12, 2021We’re getting close to uncharted territory when it comes to rules and policies around video, and the challenges may arise from expected and...
Masergy.jpg UCaaS Masergy Taps Cisco Webex Dana CasiellesFebruary 11, 2021Extends beyond UCaaS with the addition of Webex collaboration apps.