E-911

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5 Pressing Questions Surrounding Enterprise E-911 in 2022

January 18, 2022

Knowing the law is the first step, mitigating any voice communication gaps in compliancy is the second. Here’s a quick roundup addressing common...

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E-911

Meeting E911 Requirements in the Age of Hybrid Work

Irwin Lazar

August 26, 2021

IT leaders responsible for communications strategy and compliance must answer a series of significant questions, outlined here.

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E-911

Implementing E911 On-prem: Automatic Location Identification

Ted Mallires

July 28, 2021

Learn how to provide the critical dispatchable location information required by RAY BAUM’s Act and other similar legislation.

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Best Practices

Don’t Venture Into VoIP Alone

Mike Smith

July 19, 2021

Hiring an independent consultant is a good idea if you're planning a VoIP project.

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E-911

The Problem with Z: 911 Coordinate Challenges

Martha Buyer

June 24, 2021

Here’s why getting Z-axis information has proven to be a bigger challenge than anticipated.

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UCaaS

Q&A: Evaluating Telecom Options in Microsoft Teams

Lauren Brockman, Bandwidth

June 01, 2021

From call center support to 911 call routing and more, we tackle a series of questions on Teams for calling.

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Cloud Communications

What to Know About Making Teams Your Telephony System

Ryan Daily

April 15, 2021

Understanding PBX feature, device, and PSTN requirements will set you on a path to success for your Teams telephony migration.

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SIP/SIP Trunking

Direct Routing Options: How to Make Sense of Them All

Irwin Lazar

March 22, 2021

New capabilities from Microsoft and its partners, coupled with new offerings from its competitors, increase the enterprise options for Teams Phone...

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Unified Communications & Collaboration

Remote Workers and RAY BAUM’s Act: A Perfect Storm

Elizabeth (Beth) English

February 24, 2021

Organizations planning to implement new UCC solutions or expand WFH efforts must incorporate phase II of the RAY BAUM’s Act into planning and budget...

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E-911

21st Century Mobile E911 Now One Step Closer to Reality

Michael Finneran

February 16, 2021

NextNav and Intrepid Networks deliver a FirstNet 3D location service that provides first responders with floor identification — the elusive “z-axis.”

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E-911

New 911 Regulations: Yes, These Apply to Your Organization

Melissa Swartz

November 18, 2020

Failure to comply could result in legal liabilities.

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E-911

Addressing the E911 Cloud Gap

Zeus Kerravala

October 29, 2020

An E911 expert shares insight on regulations and what services might be needed to ensure emergency calls are routed correctly.

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UCaaS

8x8 Sets Out a BYOC Course

Dana Casielles

October 12, 2020

The UCaaS player sees a role for itself in providing voice connectivity for Microsoft Teams — and why not?

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UCaaS

Leveraging Next Generation 911 to Support UCaaS

Lev Deich, Intrado

September 22, 2020

Next Generation 911 simplifies E911 location management and 911 call routing for UCaaS deployments.

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UCaaS

How Do You Budget for a UCaaS Solution?

Melissa Swartz

August 19, 2020

Licenses, connectivity, and devices are some of the main components to consider.

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E-911