Security Biggest Decision Factor
Similar to 2017 results, although not in the exact order, five decision factors bubbled up as most important when evaluating team collaboration apps for this year's respondents. The first way to look at this data is by weighted average, with increasing value for each point on a one-to-five scale of importance: not at all important, somewhat not important, important, somewhat highly important, highly important:
- Ability to meet corporate security, privacy, and compliance mandates -- 4.37 weighted average
- Support across all devices (desktop, mobile, browser) -- 4.18 weighted average
- Ease of content sharing and annotation -- 4.16 weighted average
- Cost -- 3.88 weighted average
- Integration with UC platform -- 3.79 weighted average
At the other end of the spectrum, the ability to deploy team collaboration apps on on-premises servers, received the lowest importance rating, with a 2.46 weighted average, followed by the 2.64 weighted average for bot support.
Sliced by percentage, as shown above, 84% of respondents gave the ability to meet corporate security, privacy, and compliance mandates the two highest importance ratings. Meantime, only 21% of respondents considered an on-premises option to be a somewhat highly important or highly important decision factor for their organizations.