Legacy UC Edge
Team collaboration "is a wide open landscape," as one respondent wrote in a verbatim response to the question, "If IT has either recommended or selected a team collaboration app for enterprise use, which type of vendor did it select?" Thirteen percent of respondents felt likewise, saying that vendor type is not a decision factor for team collaboration tool choice. But, as our results show, team collaboration apps from legacy UC vendors, such as Cisco Webex (formerly Spark) and Microsoft Teams, do have a bit of an edge on options from pure-plays like Atlassian Stride and Slack, UCaaS providers like Fuze and RingCentral Glip, or Web properties such as Amazon Chime or Workplace by Facebook. This perhaps, is par for the course given the role IT plays in the team collaboration app decision among our survey base, as noted on the previous slide.
