Lazar_REDPIXEL_AdobeStock_230283191.jpeg Image: REDPIXEL - stock.adobe.com User Adoption & Training User Adoption and Training Is Key for AI Growth Blair PleasantApril 29, 2024Can you boldly go where no man has gone before without proper training? User adoption hinges on investing time and effort in bringing everyone aboard.
L_Nuge_stock.adobe_.com_.jpg Mobility What to Do When Public Wi-Fi Lets You Down Michael FinneranApril 01, 2021The Wi-Fi, wireless, and smartphone industries must find out how to effectively combine networks to provide a reliable mobile experience.
Cisco_PI_33121 Vendor News Cisco Enhances People Insights for Webex Ryan DailyMarch 31, 2021Cisco offers up help on beating burnout and other workplace issues with the help of meeting insights.
33121_GlobalUCaaS_118484217.jpeg UCaaS Battle for Telcos: Next Phase in War for Global UCaaS Domination Elka PopovaMarch 31, 2021Do not underestimate the power of telecom operators and CSPs for the value they bring to UCaaS deployments.
33121_gavel_212308152.jpeg Video Collaboration & A/V Judge to Zoom: Proceed Beth SchultzMarch 31, 2021RingCentral denied request for a preliminary injunction against Zoom in legal fight over video technology agreement.
33021_NJ_HybridWork_418376641.jpeg Future of Work Watch Hybrid Work: It’s Complicated Jon ArnoldMarch 30, 2021We're all rooting for a happy medium with WFH and RTO, but to succeed, take note of these takeaways from 2020.
Phone_AdobeStock_28365256_32921.jpeg Consultant Perspectives Decommissioning Copper: It's About Time Denise MunroMarch 30, 2021With carriers sunsetting copper-wired telecom services, now might be a good time to review your fixed IT services, what they cost, and if they are...
Teams_AdobeStock_345697596_Editorial_Use_Only_32921.jpeg Team Collaboration Tools & Workspaces Looking Back at MS Ignite 2021, What it Means for Teams Kevin KiellerMarch 29, 2021Augmented and virtual reality aren't the only capabilities changing the Microsoft Teams experience.
MarekPhotoDesign.com__AdobeStock_379518024.jpeg Unified Communications as a Service (UCaaS) Pay Attention to Pricing Models: The Other Disruption in Communications Dave MichelsMarch 29, 2021Usage-based models are coming, and there may be a cost or expense to ignoring it.
Future_AdobeStock_355177435_32921.jpeg Future of Work Enterprise IT Leaders: Preparing for Hybrid, Future of Work Ryan DailyMarch 29, 2021Whether planning for all in-person, all remote, or a hybrid of the two, video collaboration has proven its worth and is here to stay, execs say.
apinan__AdobeStock_394351514.jpeg UCaaS No Jitter Roll: Cross-Platform Direct Messaging, UCaaS Analytics Dana CasiellesMarch 26, 2021The latest updates from Mio, RingCentral, Vyopta, EPOS, Cresta, and Calabrio.
32621_Conference_161960627.jpeg Enterprise Connect Looking Beyond COVID Eric KrapfMarch 26, 2021The pandemic and all the issues it raised will be an important through-line at our fall Enterprise Connect, but we have so much more to talk about,...
SCDM Modal.png Vendor News Slack Touts Customer Success, Slack Connect Updates Ryan DailyMarch 25, 2021The team collaboration provider has been quiet, but not inactive, since the Salesforce acquisition news of late last year.
32521_Twilio_SP.png Contact Center & Customer Experience Empower Supervisors to Meet Evolving Contact Center Demands Lenore Files, TwilioMarch 25, 2021Agility and flexibility through programmability are key ingredients to success.
CoreDESIGN__AdobeStock_206965702.jpeg Digital Workplace What Value Lies in the Token-Driven Work? Tom NolleMarch 25, 2021A deeper look at how this model can turn a digital workplace into a digital enterprise.
Network_AdobeStock_349044023_32421.jpeg Vendor News Managing Connectivity Across the Cloud: Google Has an Answer Ryan DailyMarch 24, 2021Plans to bring Cisco SD-WAN and other networks under single management dashboard