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No Jitter Roll: Five for Friday

In this week’s news roundup, we look at announcements around team collaboration and workspaces, tool integrations, and executive leadership changes.
Microsoft Intros Teams Rooms
Microsoft is having a busy week, it seems (read on). Earlier this week, the company announced a rebranding of Skype Room Systems as Microsoft Teams Rooms, in an effort to mark its “commitment to making Teams a complete meetings and calling solution,” Microsoft said on its blog. Teams Rooms will continue to work with Skype for Business calls and meetings, the blog specified.
As they could with Skype Room Systems, users are able to start meetings from the center-of-the-room control console with one touch. They can schedule meetings from Microsoft Outlook or within Teams itself, and invite a Teams Room to a meeting in the same way they’d invite a colleague.
In addition to the rebranding, Microsoft recently announced several new capabilities for Teams Rooms meetings:
  • Proximity detection -- coming soon, this feature will make it easier to discover and add nearby Teams Rooms to any meeting
  • Companion experiences for mobile -- this allows meeting participants to join with mobile devices in content-only mode
  • Support for dual-screen rooms
Additionally, Microsoft has added its first native Teams phones from Yealink -- the T56A, T58A, and CP 960.
Learning with Microsoft Teams
In other Microsoft Teams news, Microsoft unveiled a baker’s dozen of enhancements aimed at boosting Microsoft Teams use in schools and universities – a market in which it reports a 251% growth in the last year.
In a No Jitter briefing, Justin Chando, principal product manager with Microsoft Education, shared the top five updates:
  • GradeSync – automatically loads grades from a Teams Assignment page into a student information system, eliminating the need for teachers to enter grades in more than one place
  • Mobile Grading – enables grading of assignments made via Teams on iOS and Android mobile devices
Microsoft Teams on mobile
  • Plagiarism Detection – Teams now supports an integration with Turnitin, a widely used plagiarism detection solution
  • One-Click to Coding Activities – Teams now supports Microsoft MakeCode, an open-source platform for creating computer science learning experiences and allowing students to work on programming projects
  • Refreshed Assignments Experience – gives teachers a quicker view of their lists of upcoming assignments and allows them to create new assignments faster
As the growth number suggests, Microsoft is gaining considerable traction with Teams in education, “from K to gray” -- i.e., from kindergarten through postsecondary colleges and universities, Chando said. When introducing Teams to a school, Microsoft will work first with faculty and staff to promote collaboration and support digital transformation initiatives. Once they’re comfortable using Teams, then it goes into the classroom, he said.
“It’s that magic combination of letting folks collaborate in Teams and providing a rich classroom experience,” Chando said. Next up? Parents -- “we can have a strong impact there, too.”
Cisco and Microsoft, Working Together
Cisco earlier this week reported that its Webex conferencing solution works with third-party solutions including Slack, Microsoft Teams, and Workplace by Facebook. This is not new news, per se. Cisco released its initial integration with Microsoft Teams nearly a year ago, in the form of a Webex Meetings bot, Cisco explained in a Cisco Blogs post.
“While it was functional, customers wanted a tighter integration with an advanced set of features and an enhanced user experience,” Anurag Dhingra, vice president of engineering for Webex Meetings, wrote.
Thus, Cisco provided richer functionality through the Microsoft Teams tab in the 2.0 release that is now available in the Microsoft Teams App Store. The tab provides users with access to the meeting controls that users care most about, Dhingra said. The Personal Room meeting section allows users to start their own Personal Room meeting with one click, and the Upcoming Meetings section lists all events in the user’s Microsoft Outlook calendar and lets users schedule new meetings. Users can also edit Webex Meeting invitations from within the tab.
Webex and Microsoft Teams integration
“There’s no heavy lift and shift involved or need for a Webex login,” Dhingra wrote. “It has automatic mapping of MS Teams credentials with Webex, enabled by your Webex site administrator.”
Voss Integrates ServiceNow with VOSS-4-UC
Voss Solutions, a UC management provider, earlier this week announced an integration of its VOSS-4-UC solution with IT service desk solution, ServiceNow.
With the integration, Voss aims to simplify “a whole range of common service requests, such as resetting passwords and replacing phones,” said Tim Jalland, proposition lead at Voss Solutions, in a prepared statement.
Integration features include:
  • Inbox -- loads service requests made from ServiceNow into the user’s inbox and filters according to resolution status
  • Catalog -- lists requests supported on the deployment
  • Provisioning -- schedules and processes service requests, invoking VOSS-4-UC workflows
  • Notification -- updates and stamps service request statuses as progress is made, and includes relevant additional information such as a newly assigned telephone number for a new subscriber
  • Audit -- records all service requests in the VOSS-4-UC transaction log, providing an audit trail for reporting purposes
  • Billing -- dynamically reports service requests involving billable changes to the Voss billing integration module
BlueJeans Adds Chief Product Officer
Cloud video collaboration provider BlueJeans Network this week announced that Guillaume “G” Vives has joined the company as its chief product officer, reporting to CEO Quentin Gallivan. In this role, Vives will lead the charge on BlueJeans’ efforts around innovation and growth of its smart meetings and video collaboration solution portfolio.
Vives comes to BlueJeans with more than 25 years’ experience in cloud computing and enterprise software. Previously, Vives served as the chief product officer of Boomerang Commerce. And before that, he was responsible for all product marketing and management at Zuora, a provider of cloud-based software for subscription-based businesses. His time at Zuora allowed Vives the opportunity to work with some of the largest enterprises in the world -- experience he intends to leverage as he looks to lead BlueJeans in its product strategy, he said. Vives has additionally held leadership roles at RMS, CloudShare, Oracle, and Agile Software.
“The video conferencing industry is an integral part of a massive innovation cycle impacting the corporate environment. … My goal now is to double down on user experience, from any end-point or location, to reimagine the meeting of tomorrow and leapfrog the competition,” Vives said in a prepared statement.