Enterprise Connect 2022

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REGISTRATION IS OPEN!

Build the Next Generation of Enterprise Communications & Collaboration

Join us and your peers in Orlando, Fla., March 21 to 24 to get in-depth, objective, vendor-neutral insights and analysis from leading independent experts on all aspects of communications, collaboration, and networking technologies.

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EVENT COVERAGE

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AI & Speech Technologies

Six Key Questions You Should Be Asking of Any AI Companion

Kevin Kieller

March 06, 2024

Two Enterprise Connect speakers have been doing deep dives into the AI assistants from Cisco, Zoom, Microsoft, and Google – here’s how they’ll try...

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E-911

9-1-1 Issues as Policy and Technology Evolve

Martha Buyer

March 05, 2024

Find out what the panelists on “Next Generation 911: Are We There Yet?” are prioritizing in this year’s Enterprise Connect panel.

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Unified Communications & Collaboration

How Knowledge Workers Become More Effective When UC and CC Work Together

Blair Pleasant

March 04, 2024

With integrated UC and CC, agents can communicate and collaborate with knowledge workers in different parts of the organization to better help...

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Enterprise Connect

Combine UCaaS and CCaaS, Add AI, Stir

Eric Krapf

March 01, 2024

The more that UCaaS extends its tentacles into CCaaS and vice versa, the more complicated it’s likely to be.

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Security

Workplace Collaboration Security Threats are Growing

Irwin Lazar

February 29, 2024

AI, especially GenAI, present new concerns as older ones linger.

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Image illustrating the connectivity of AI

AI & Automation

Gen AI: When It Will Come Down to Cost

Eric Krapf

February 23, 2024

Enterprises need to understand how they’re being charged for use of gen AI, and understand the technology well enough to ascertain if it justifies...

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Contact Center & Customer Experience

Klearcom: One of the Hidden Gems at Enterprise Connect 2024

Sheila McGee-Smith

February 22, 2024

The chance to see how AI is going to transform IVR regression testing is yours for the taking at the upcoming show.

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Image illustrating how artificial intelligence integrates with other systems

AI & Speech Technologies

Deploying—and Adopting—Gen AI-based Assistants

Eric Krapf

February 15, 2024

Trying to get the workforce to adopt generative AI-based assistants will involve training users and helping them understand the use cases where their...