disaster recovery

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UCaaS

UCaaS Design: 8 Tips to Make Yours Successful

Dave Mailer

April 27, 2021

Your UCaaS may be a standardized managed service, but don’t ignore design.

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Best Practices

Disaster Recovery ROI: How to Prepare

Gary Audin

November 20, 2020

You must calculate the costs of different failures to justify your DRP solution.

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Enterprise Networking

Look to the Sky for UC Backup

Gary Audin

November 15, 2019

Four reasons to consider including satellite communications in your disaster preparedness plan

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Monitoring & Management

Disaster Recovery Planning: Never Finished

Gary Audin

October 18, 2019

Whether for contact center operations or elsewhere, be sure you understand what processes are in place and which are priorities for recovery.

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Best Practices

Real-Life Lessons Learned from Hurricane Michael, Others

Tim Proctor

July 31, 2019

Recalling the experiences of businesses that have gone through recovery could help you prepare for any of your own disasters.

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Aerial view of fire that destroyed Paradise, Calif., in November 2018

Case Studies

In Case of Fire… a Story About Restoring Voice Services

Elizabeth (Beth) English

June 26, 2019

How a school district in Paradise, Calif., survived one of the most devastating natural disasters in history.

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Monitoring, Management and Security

Disaster Recovery Reality Check

Gary Audin

December 14, 2018

Survey sheds light on the state of disaster recovery efforts in the enterprise.

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Cloud Communications

Cloud Native vs. Hosted: Pros and Cons

Gayathri "G3" Krishnamurthy

November 08, 2018

A deep dive into the benefits of cloud native vs. cloud hosted contact center applications and where each can better serve your business.

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disaster recovery