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VPN use is inevitable, and so is at least some impact on CEM and CEM practices. Get ahead of issues with tests and procedures to assure you’re in control of your customers’ experience.
Microsoft made key updates in its new Teams app, Snowflake's new Cortex managed service provides access to LLMs and AI models, and the Partnership on...
The Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence order identifies many of the concerns that widespread AI deployment...
Microsoft 365 Copilot is available now. Learn more about Microsoft 365 Copilot, what it is, how it works, and how to use it, as well as its features...