Enterprise Connect Virtual

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The must-attend virtual event for enterprise communications and collaboration!

For more than 30 years, Enterprise Connect has been the independent, vendor-neutral place where the industry gathers. Our September 2021 event will feature a full slate of digital programming. When you attend Enterprise Connect, you’ll have access to expert-led conference sessions; keynotes from industry leaders; an expo hall with all the major vendors, side-by-side for you to compare.

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EVENT COVERAGE

Connecting with Microsoft Teams: Hardware, Software & Analytics for Better Meetings

Connecting with Microsoft Teams: Hardware, Software & Analytics for Better Meetings Employee...

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Collaborative Meeting Services: Exploring the Universe

Meetings

Prachi Nema, senior analyst with IT research firm Omdia shares key takeaways, and more, from her recently published deep dive on 11 collaborative meeting service providers.

Communications & Collaboration: 2024

The pace of technology change continues to speed up, and your enterprise needs to leverage the...

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Cloud Voice: Staying Ahead on Performance

Cloud Communications

UC analyst Zeus Kerravala chats about the need for a management rethink, AI's role, and more; final in a four-part series.

Connecting with Microsoft Teams

Microsoft Teams is gaining high acceptance in enterprises across all sizes and vertical industries...

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Team Collaboration: A Platform Play?

Team Collaboration

Based on his recent market report, Omdia analyst Tim Banting sorts out team collaboration’s evolving role and highlights six representative vendors.

SASE, Simplified

Security

The WFH trend has turned remote IT security on its ear. Tune in to hear from analyst Zeus Kerravala, of ZK Research, why SASE is the salvation, and where it fits in with SD-WAN.

CPaaS: Why It's Imperative

CPaaS

IDC's Mark Winther tells us why large enterprises are going to be in trouble if they don't start using comms APIs soon, and shares other guidance on how to move beyond today's CPaaS use cases, in this Enterprise Connect 2020 session...

Taking Your Contact Center into the Future

CCaaS

What’s the typical path forward for today’s enterprise contact center? Our go-to authority, analyst Sheila McGee-Smith, explains in this Enterprise Connect preview.

UCaaS & CPaaS: One, the Other, or Both?

Cloud Communications

UCaaS and CPaaS represent very different models for cloud communications, yet are increasingly converging. In this Enterprise Connect preview podcast, Diane Myers, of IHS Markit, gives us the lowdown.

How Cloud & AI Are Reshaping WFO

Contact Center & Customer Experience

In this Enterprise Connect preview, Ian Jacobs of Forrester, explores how AI and cloud technologies are enhancing today's contact centers.

Talking Up Speech Tech for the Enterprise

AI & Speech Technologies

AI advances are making speech technologies worth consideration for your business. Jon Arnold, UC analyst, explores the current state in this Enterprise Connect 2020 session preview.

Cloud Letting You Down?

UCaaS

Making the leap from the premises to the cloud can be problematic for real-time communications. Steve Leaden examines the issue in this EC preview.

Inside the Contact Center-CRM Integration

Contact Center & Customer Experience

Go-to contact center authority Sheila McGee-Smith shares why the benefits of providing CRM access to your agents outweighs the short-term pain, and more, in this EC preview.

AI & Automation: Profound Change Ahead in the Contact Center

AI & Automation

Nicolas De Kouchkovsky, of CaCube Consulting, lays out a contact center future involving a mixed mode of AI and human interactions.

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EVENT COVERAGE