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Poly Expected to Make More Remarkable Changes at EC20
- Meet Poly: New name, new logo, new company: Plantronics and Polycom relaunched as Poly, combining the power of video conferencing solutions and expertise in audio technologies. Along with a new brand came a new tagline: “The Power of Many.”
- Poly announced Polycom VVX x50 OBi Edition phones for Google: When Google launched Google Voice as part of G Suite, Poly’s new VVX x50 phones were the only Google-certified endpoints.
- Poly integrated with Amazon: Poly announced Trio integration with two Amazon Web Services solutions: Amazon Alexa for Business and Chime. Poly also announced an integration for the Voyager 4200 UC headset with Amazon’s Alexa app.
- New CCX business media phones: Poly announced that its upcoming Poly CCX Series desk phones would offer native integration with Microsoft Teams.
- Poly announced the G7500: This is a new flagship video conferencing solution— which operates on an entirely new next-generation video architecture. The G7500 supports 4K ultra-HD video and whiteboarding for modern collaboration.
- Poly introduced its next generation of Savi wireless headsets: I believe that Poly was the first enterprise headset company to offer a DECT headset with active noise canceling.
- Poly, along with 8x8 and ScanSource, launched CloudFuel: The trio joined forces to launch this program, designed to assist channel partners to accelerate their migration from legacy premises-based product sales to cloud-delivered solutions.
- Poly announced the Studio X Series room system: CEO Burton made an appearance during Zoom CEO Eric Yuan’s keynote at Zoomtopia 2019 in October to launch the all-in-one Poly Studio X Series room solution. Studio X resembles USB conferencing solutions but has a built-in processor that can run installed conferencing applications (such as Zoom and Microsoft Teams) without the need for an additional computer.
- Poly introduced Poly Studio X Series and new phones for Microsoft Teams: Just weeks after Poly announced the Studio X Series, Microsoft endorsed it as a solution for Teams Rooms. It’s the first room system solution for Teams that don’t run Windows. Microsoft describes this new class of device as a collaboration bar. Also, at the fall of Microsoft Ignite 2019, Poly announced the CCX line of business desk phones, bringing back Poly telephone endpoint to Microsoft Teams. The company also announced that Poly Studio, Trio family, CCX phones, Calisto speakerphones, and Voyager 4200/5200 received Microsoft Teams certifications.
- Poly's announced new Office Series BT headsets: The Voyager 4200 and Voyager 5200 headsets connect to a desk phone, PC, and mobile.
- Poly announced new devices for contact centers: Poly's EncorePro family of headsets and MDA 500QD Series audio processors expanded its portfolio of contact center devices.
- Poly introduced Poly Lens: This new management and insights service and platform positions Poly for intelligent and enterprise-wide, cloud-delivered services. Poly is positioning Lens to unite its management platforms with next-generation analytics.
That’s a pretty extraordinary year in terms of launches. Unfortunately, Poly hasn’t had the best year for its investors, which may relate to Burton’s departure. The company had its share of revenue challenges in 2019, but that didn’t appear to slow its innovation.