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The Total Economic Impact of imiconnect
Customers expect businesses to provide seamless customer experiences, communicating using the channel of their choice, at any time and anywhere. However, this isn’t easy to deliver, especially for large consumer enterprises – so what do you do? Many businesses are turning to CPaaS solutions like imiconnect in order to centrally orchestrate and scale their customer interactions.
Forrester Consulting conducted a Total Economic Impact (TEI) study to determine the cost savings and business benefits enabled by customers who deployed imiconnect. Download the full report today.
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