APIs & Embedded Communications

Keeping It Fresh at EC18

Beth Schultz | January 17, 2018 |
Enterprise Connect program broadens with addition of Industry Vision Addresses from six companies driving change.

Will FOFB Replace FOMO in 2018?

Ted Gilvar | January 08, 2018 |
Why your company should focus on communication innovation this year

Polycom Acquires Obihai to Bolster Endpoint Business

Zeus Kerravala | January 04, 2018 |
Gains powerful software stack from this VoIP solutions provider, and more.

What Will Our Machines Talk About?

Tom Nolle | December 28, 2017 |
Closed-loop systems will form the future of collaboration. Here's why.

What You May Have Missed in UC This Year

Dave Michels | December 26, 2017 |
An insider's take on how events unfolded...

Are Browser Renderers an OS Component?

Tsahi Levent -Levi | December 21, 2017 |
The notion that HTML5 rendering and browsing should be part of the operating system, not to be meddled with by developers, is an important one.

Spark or Teams: Getting to the Crux of the Matter

Beth Schultz | December 18, 2017 |
Cisco vs. Microsoft continues to be the central question as enterprises move from UC to team collaboration.

Don't Derail Digital Transformation

Gary Audin | December 15, 2017 |
To be successful with digital transformation, you must commit and make organization changes.

Hosted PBX Market: 18% of All PBX Sales in 2017

John Malone | December 14, 2017 |
New research from Eastern Management Group values 2017 UCaaS sales at $5 billion.

Microsoft Expands Teams with Calling, and More

Beth Schultz | December 13, 2017 |
In its latest update for its team collaboration app, Microsoft turns Teams into Office 365 phone client.

Forecast: Death of the CLI

Terry Slattery | December 13, 2017 |
Everything in networking is acquiring an API. Here's why that means the demise of the command line interface.

Enterprise Communications: A Look Back, a Look Ahead

Blair Pleasant | December 12, 2017 |
It's time for our requisite year in review and a look to the future.

Digital Voice: Cornerstone for Modern Cloud Environments

Sponsored by Genesys | December 12, 2017 |
In this sponsored post, Genesys explores how to bridge the divide between contact center agents and business users.

Comms APIs: Morgan Stanley's In, Are You?

Beth Schultz | December 11, 2017 |
Chief digital officer discusses the company's use of Twilio APIs, and the importance of software communications for a digital future.

IoT & UC: Under the Hood of Mitel's Charles de Gaulle Deployment

Brian Riggs | December 07, 2017 |
The Paris airport has put IoT-triggered communications to the test, and keeps finding new use cases.

Polycom Continues Marching to Its New Beat

Zeus Kerravala | December 07, 2017 |
Adds BlueJeans to its short list of traditional competitors that are now its partners; which companies could be next?

Twilio CEO Talks Up Transformative Power of Software

Michelle Burbick | December 06, 2017 |
Twilio’s Jeff Lawson recaps rise of programmable communications, shares inkling of what he's planning next.

Dialpad Offers Free Cloud Calling

Beth Schultz | December 06, 2017 |
Aims to gain loyalty at the low end by killing the phone bill for small businesses.

5 Tips for Building a Successful Team Collaboration Strategy

Irwin Lazar | December 05, 2017 |
The key to successfully adopting team collaboration apps is having a proactive strategy.

Marrying IoT and IT Service Management

Andrew Prokop | December 04, 2017 |
See first-hand how IoT can be integrated into an incident management system.

Enterprise Connect Orlando 2018
March 12-15 | Orlando, FL

Connect with the Entire Enterprise Communications & Collaboration Ecosystem

Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

January 24, 2018

Communications, collaboration, and contact center systems are all being delivered from the cloud, to more enterprises each year. With the cloud growing in strategic importance, the question is what

December 13, 2017

The two major vendors in the Unified Communications space, Cisco and Microsoft, are both strongly promoting their cloud UC deployments. If cloud UC is on your enterprises roadmap, but you dont want

November 29, 2017

As video conferencing use rises in the enterprise, businesses are looking for ways to bring this technology out of traditional conference room and make it more broadly accessible. That's made the h

December 20, 2017
Kevin Kieller, partner with enableUC, provides advice on how to move forward with your Skype for Business and Teams deployments.
December 20, 2017
Zeus Kerravala, principal analyst with ZK Research, shares his perspective on artificial intelligence and the future of team collaboration.
December 20, 2017
Delanda Coleman, Microsoft senior marketing manager, explains the Teams vision and shares use case examples.
November 30, 2017
With a ruling on the FCC's proposed order to dismantle the Open Internet Order expected this month, communications technology attorney Martha Buyer walks us through what's at stake.
October 23, 2017
Wondering which Office 365 collaboration tool to use when? Get quick pointers from CBT Nuggets instructor Simona Millham.
September 22, 2017
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
September 8, 2017
Greg Collins, a technology analyst and strategist with Exact Ventures, delivers a status report on 5G implementation plans and tells enterprises why they shouldn't wait to move ahead on potential use ....
August 25, 2017
Find out what business considerations are driving the SIP trunking market today, and learn a bit about how satisfied enterprises are with their providers. We talk with John Malone, president of The Ea....
August 16, 2017
World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team....
August 11, 2017
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on th....
August 4, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and off....
July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.