Yesterdays simple phone call to a contact center or business location is rapidly becoming todays interactive session, spanning multiple channels and devices. If you need to know how Omnichannel can
Through an ongoing series of audience surveys, No Jitter is committed to taking the pulse of IT professionals charged with responsibility for enterprise communications and delivering that insight to our readership. See below for our latest research on enterprise communications and collaboration technologies, team collaboration application use, the state of cloud communications, and enterprise communications careers and salaries.
Stay tuned for the 2018 No Jitter Research agenda!
A by-the-numbers look at your career in enterprise communications, from your tech skills to how much you earn and beyond. Click here for our findings, and see how you compare to your peers.
For 2016 results, see:
For the third year running, No Jitter has taken the pulse of our enterprise audience regarding the use of and attitude toward cloud communications services. The 2017 survey, drew responses from 205 enterprise IT professionals, roughly 60% of whom use one or more cloud communications services. Click here to dive into the findings.
For 2016 results see:
In this survey, we asked IT professionals in the Enterprise Connect/No Jitter community about the biggest issues in enterprise communications. We learned that team collaboration is poised to pop, while cloud, Internet of Things, and speech technologies are coming on strong. Within the organization, corporate management direction is the most important factor, while budget represents the biggest challenge moving forward.
In this survey, we asked our No Jitter audience for their input on the use of team collaboration applications, a rising new enterprise communications and collaboration technology aimed at providing persistent workspaces for team chats, voice calls, video conferencing, content sharing, and more. Check out our findings to discover what we've learned about which team collaboration apps are in use within the enterprise -- and how widespread that use is -- favorite functions, key decision factors, biggest benefits, and much more.