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Love and hate seems to best describe the attitudes toward the many automated attendants used to front end the modern era business. The feelings aren'...
The headline of this Gigaom post was what first caught my eye--"Five Nines on the Net is a Pipe Dream". Not really going out on a limb with that one...
Your WAN service provider is a critical component of a telepresence deployment. Much of the responsibility for delivering low packet loss, low jitter...
Via Abner Germanow of IDC , here's a cool application that shows something of the potential of Asterisk, Unified Communications and social computing...
There's been quite a bit of back-and-forth here (and here and here and here ) about customer attitudes regarding Unified Communications. The root for...