Dennis Fois, NewVoiceMedia, a Vonage Company
2018 was a busy year for Dennis Fois. In January, he was elevated from president to CEO of NewVoiceMedia. Having spent that first year evaluating the company’s strengths and drawbacks, he set about to find the funding required to bring NewVoiceMedia into the public cloud.
Fois found a match with Vonage, which had been looking for a cloud contact center to combine with its UCaaS and CPaaS (Nexmo) assets. The above slide shows how NewVoiceMedia is being positioned within Vonage to create an integrated, programmable communications software platform.
Along with 8x8 and RingCentral, Vonage brings this full suite to the market in 2019 with hopes of leveraging its cloud-only proposition to win the customers of traditional enterprise communications vendors like Avaya, Cisco, Mitel and others – who will, no doubt, be working equally hard to keep their customers as they migrate to the cloud.