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Liz Osborn

Liz has over 25 years of experience in enterprise cloud and software marketing. Liz currently has a marketing consulting practice, where she specializes in assisting B2B software companies to achieve rapid growth. Liz was VP, Product and Solution Marketing at [24], where she was responsible for all product, vertical and technical marketing. At Five9, Liz was VP, Product Marketing, where she was a key contributor to the company’s rapid growth and IPO. At Genesys, as Sr. Director, Product Marketing, she helped guide strategic product direction and led core product-marketing efforts. Liz has deep knowledge of the enterprise cloud contact center and customer service and support markets, including expertise in Contact Center as a Service (CCaaS), AI, virtual agents, and the customer experience. Liz has also held product and marketing leadership roles at Alcatel-Lucent, Macromedia and Lucent.