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Jake Butterbaugh, Five9

Jake Butterbaugh leads the Global Channel Sales team at Five9. He and his team are responsible for building and managing a growing Customer Experience Partner Ecosystem, opening new routes to market, and helping partners expand their practices to jointly take the Customer Experience industry to exciting new heights.
Jake has nearly 20 years’ experience bringing innovative software solutions to new markets and establishing jointly beneficial partnerships. He is passionate about the role business outcomes focused technologies can play to transform the businesses and lives of our customers and he recognizes the opportunities for Five9 as we transition to the next generation of outcome enabling software solutions sales and partnerships.
Prior to Five9, Jake worked for Cisco, whom he joined Cisco in 2008 as part of the Cloud and Managed Services team, where he helped build Cisco’s global strategy for cloud and hosted collaboration solutions (HCS). Following this launch, Jake helped Cisco shift its collaboration business to software and subscription sales, launching the Cisco Collaboration Flex Plan, the industry’s first collaboration suite subscription to combine cloud, hosted and on-premises solutions in a single offer. Before Cisco, Jake worked at EMC & Accenture where he focused on consultative customer relationships and large engagement sales to deliver transformational business outcomes.