Alan Shen

Alan leads the Unify Square Consulting practice, which includes Skype for Business/Lync deployments, user adoption practices, Skype for Business cloud/hybrid best practices, the Unify Square Success Services practice, and consulting regarding all aspects of Skype for Business Voice issues, including bandwidth planning, voice quality, PBX interoperability, edge deployment, enterprise voice routing, and enterprise cellular telephony. Alan brings over 10 years of Microsoft experience as a Program Manager in the Mobility, Networking, and Office Communications Server groups. As a Senior Program Manager for Microsoft Office Communications Server, Alan designed the Audio/Video Conferencing Edge solution for OCS 2007. This firewall traversal technology has been adopted by the Microsoft Windows Live Messenger service, now connecting more than one billion voice minutes per month.

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