As workforces get more distributed and less tethered to their desks, the idea of tracking caller location by mapping a phone number to a fixed location is quickly fading into obsolescence. To protect employees, and meet growing federal and state regulatory requirements, IT leaders must ensure they implement solutions for properly routing all 911 calls and providing accurate caller location information to responders. In this whitepaper, written by Nemertes Research and sponsored by West, learn the value of proactive real-time location management for your organization.
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