Dispelling 7 Myths of Enterprise Cloud-based Contact Centers

Are cloud-based applications only good for small and medium-sized businesses? Is the cloud insecure? Are private clouds and public clouds essentially the same? In this myth-busting whitepaper, get the real truth about cloud-based communications services for enterprise deployment. Sheila McGee-Smith, principal of McGee-Smith Analytics and a leading communications industry analyst and strategic consultant, examines what's what.

Download this whitepaper, sponsored by NICE inContact, now.