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Prachi Nema, senior analyst with IT research firm Omdia shares key takeaways, and more, from her recently published deep dive on 11 collaborative meeting service providers.
Bob Vukich, a telecom product director for NICE inContact, discusses why call performance is such a competitive differentiator; third in a four-part series.
Irwin Lazar, of Nemertes, explains why programmable telecom should be part of the enterprise toolkit and discusses the importance of assessing call quality as part of that strategy; second in a four-part series.
The WFH trend has turned remote IT security on its ear. Tune in to hear from analyst Zeus Kerravala, of ZK Research, why SASE is the salvation, and where it fits in with SD-WAN.
IDC's Mark Winther tells us why large enterprises are going to be in trouble if they don't start using comms APIs soon, and shares other guidance on how to move beyond today's CPaaS use cases, in this Enterprise Connect 2020 session...
UCaaS and CPaaS represent very different models for cloud communications, yet are increasingly converging. In this Enterprise Connect preview podcast, Diane Myers, of IHS Markit, gives us the lowdown.
AI advances are making speech technologies worth consideration for your business. Jon Arnold, UC analyst, explores the current state in this Enterprise Connect 2020 session preview.
Based on years of research on the dynamics of remote work, academic Judy Olson discusses the psychological implications of non-visual or reduced visual communications. Part 3 in a 12-part series.