Podcasts

Kicking off a 12-part series on the role of high-quality audio for customer communications and enterprise collaboration with our guest Terry Slattery, longtime network engineer with Netcraftsmen.

A Honeywell IT exec shares best practices learned in provisioning UC&C tools to 130,000 employees, in this Poly-sponsored podcast.

Go-to contact center authority Sheila McGee-Smith shares why the benefits of providing CRM access to your agents outweighs the short-term pain, and more, in this EC preview.

While team collaboration holds promise for helping workgroups collaborate more effectively, enterprise migrations have come with challenges, as UC analyst Zeus Kerravala shares in this EC19 session preview.

Before standardizing on a team collaboration tool for your users, you've got to go deep on differentiation strategies, pricing models, and security, as IHS Markit's Diane Myers explains in this EC19 session preview.

Doug Altschul, VP of customer experience, talks about the value of API-based cloud communications, AI, and real-time transcriptions.