Insight for the Connected Enterprise |

Featured Content

Zeus Kerravala

March 21, 2019

Gives a taste of what's possible with AI in collaboration, which promises to change the way we work in ways we could never have imagined.

Organizing Data with AI for Better Speech Analytics Insight

Steve Chirokas

March 21, 2019

Much of the value AI delivers within a speech analytics solution comes from its ability to perform categorization with machine learning.

If Data Is King, AI Is Queen

Michelle Burbick

March 20, 2019

Artificial intelligence is happening -- and it's pervasive at Enterprise Connect 2019.

News & Views

Speech Analytics on Your Horizon

Gary Audin

March 22, 2019

If you haven’t studied speech analytics for your business, you need to start now -- or be left behind.

From EC19 Mainstage Direct to You: Hear from Your Peers

Beth Schultz

March 21, 2019

In panels large and small, plus a keynote address, enterprise IT professionals share their goals, concerns, and vision for communications and collaboration in their businesses.

8x8 Talks Speech Analytics for UC

Beth Schultz

March 20, 2019

Announces it's extending speech analytics and quality management to business conversations, topping off last week's Google CCAI integration and video revamp news.

What’s in a Brand? Defining a Company

Amy Barzdukas

March 20, 2019

Five essentials to understand about Plantronics and Polycom’s new identity

Winning in Collaboration at EC19

Michelle Burbick

March 19, 2019

From our ‘Best of’ awards, to new solutions from Microsoft and AWS and a successful digital transformation for Walmart, everyone is winning at Enterprise Connect!