Dennis Goodhart is the Managing Director of the New York Metro office of Abilita, a full-service firm helping clients across North America achieve greater cost efficiencies and improved performance for all of their telecommunications needs - voice, data, and wireless; He is also the founder of IP Network Consulting (IPNC) a full-service independent Business Communications Technology thought and leadership consulting practice. Clients range from medium size local businesses, to global Fortune 500 companies in most vertical and industry segments.
Dennis has earned a reputation as a trusted resource and problem solver to global executives and decision makers. He has designed developed, negotiated, implemented, and managed global mission critical projects of complex technology to meet specific client needs. Engagements include; network design and implementation, project management oversight, communications business process enablement applications, contact centers, worldwide equipment replacements, and cost control audits for Fortune 500 companies, banking and financial intuitions, manufactures and retail companies.
His focus is on helping clients use technology to reduce costs and create new revenue streams.
Dennis is a long-time holder of a FCC First Class Radio Telephony license. He is a member of the IEEE (Institute of Electrical and Electronics Engineers), a current member and board member of the SCTC (Society of Communications Technology Consultants), is an advisory council board member to Illinois Institute of Technology's Real Time Communications Lab, and was the co-founder and Managing Partner of Aseismic LLC, an early developer and services provider of a software based cloud IPBX.
He has chaired education sessions on Unified Communications, SIP, Cloud, Contact Centers, and emerging technologies. He has written and published articles on Contact Centers and Customer Engagement practices, emerging technologies and has held sales and management positions with Nortel Networks, N.E.T., and other communications services providers.
Dennis works only for his clients, as a member of the SCTC and Abilita he adheres to a strict code of ethics that does allow him to accept compensation form vendors.