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Chris Vitek manages the Global Contact Center Consulting operations at UiPath, and he is also a member of the board of directors for WebRTC Strategies. For most of the last 23 years, Chris has been an independent consultant optimizing complex processes, building Information systems, communications networks and contact centers around the world. During this time, he has been a member of the board of directors of the Society of Communications Technology Consultants, a member of the Society of Workforce Planning Professionals, a member of the advisory boards for the Illinois Institute of Technology Real-Time Conference, and a founder of the WebRTC Expo. Prior to that he worked in the communications businesses for GE and Northern Telecom.