News & Views | Page 7 | No Jitter

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Team Collaboration Tools & Workspaces

Looking Back at MS Ignite 2021, What it Means for Teams

March 29, 2021

Augmented and virtual reality aren't the only capabilities changing the Microsoft Teams experience.

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Unified Communications

Pay Attention to Pricing Models: The Other Disruption in Communications

March 29, 2021

Usage-based models are coming, and there may be a cost or expense to ignoring it.

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A business person holding a lightbulb

Enterprise IT Leaders: Preparing for Hybrid, Future of Work

March 29, 2021

Whether planning for all in-person, all remote, or a hybrid of the two, video collaboration has proven its worth and is here to stay, execs say.

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No Jitter Roll: Cross-Platform Direct Messaging, UCaaS Analytics

March 26, 2021

The latest updates from Mio, RingCentral, Vyopta, EPOS, Cresta, and Calabrio.

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Photo of businesspeople at a business conference

Enterprise Connect

Looking Beyond COVID

March 26, 2021

The pandemic and all the issues it raised will be an important through-line at our fall Enterprise Connect, but we have so much more to talk about,...

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Slack Touts Customer Success, Slack Connect Updates

March 25, 2021

The team collaboration provider has been quiet, but not inactive, since the Salesforce acquisition news of late last year.

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Contact Center & Customer Experience

Empower Supervisors to Meet Evolving Contact Center Demands

Lenore Files, Twilio

March 25, 2021

Agility and flexibility through programmability are key ingredients to success.

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Digital Workplace

What Value Lies in the Token-Driven Work?

March 25, 2021

A deeper look at how this model can turn a digital workplace into a digital enterprise.

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Someone managing a network via their laptop

Managing Connectivity Across the Cloud: Google Has an Answer

March 24, 2021

Plans to bring Cisco SD-WAN and other networks under single management dashboard

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Someone using their smartphone

T-Mobile, Dialpad Deal is Ideal for the Future of Work

March 24, 2021

The co-branded offering can help address IT-related hybrid work challenges, like application performance and home network visibility.

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10 Tips for Getting the Most Out of Your TEM Software

March 24, 2021

Understanding technology expenses can be tough, especially if you don't follow best practices guidelines.

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Equal Access: Twilio Commits to Vaccine Assistance

March 23, 2021

CPaaS provider aims to solve equity challenges that surround the COVID-19 vaccine rollout.

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Video Collaboration & A/V

Zoom & RingCentral: Time for Reconciliation?

March 23, 2021

Perhaps they should have merged in the first place…

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Technology Trends

Is ‘Fixed’ 5G a Viable WFH Option?

Michael Finneran

March 23, 2021

Employees need capable, reliable, and consistent Internet performance to work from home effectively. Here’s a look at how 5G stacks up.

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Avaya Spaces: Piecing Together the ‘Composable Enterprise’

March 22, 2021

The vision for leveraging UCaaS, CCaaS, and CPaaS for customized workflows is coming together.

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