merger-3385425__340.jpg Industry News 2018 Acquisitions: My Picks for the Top 10 Dave MichelsJanuary 02, 2019M&A activity marked the last year in enterprise communications. Here are the acquisitions I found most interesting.
NetworkSecurity_774.png Enterprise Networking Service Providers vs. Product Vendors: Battle for the Future of the Network Yishay YovelDecember 27, 2018
EC19_logo.jpg Enterprise Connect Best of Enterprise Connect 2019: Expanding the Scope Beth SchultzDecember 26, 2018
cloud_network.jpg Contact Center & Customer Experience Cloud Native vs. Hosted: Organizational Impact Gayathri "G3" KrishnamurthyDecember 26, 2018
Kerravala_JetsonAGX_XavierModule1.png AI & Automation NVIDIA Jetson Accelerates the Rise of Autonomous Robots Zeus KerravalaDecember 21, 2018
telephone-586268__340.jpg Messaging RCS Vs. OTT Chat Apps: A Question of Standards Robert GerstmannDecember 19, 2018
Chrome_772.png Vendor Strategy Microsoft Edge Gets a Competitive Upgrade Dave MichelsDecember 19, 2018Microsoft embraces Chromium open source project and continues down path toward co-opetition.
smiling-customer.jpg Contact Center & Customer Experience Debunking Customer Service Myths Blair PleasantDecember 18, 2018
AvayaInvestor.JPG Cloud Communications Avaya Makes Its Case to Investors Zeus KerravalaDecember 13, 2018
city-hall-719963__340.jpg Unified Communications Vertical Industry Communications: State and Local Government Marty ParkerDecember 13, 2018
customer-3864809__340.jpg Contact Center & Customer Experience CX Can Make or Break Contact Center Success NICE InContactDecember 13, 2018
OfficeWorkers_774.png Unified Communications Premises-Based Communications: It Ain't Over Till It's Over Dave MichelsDecember 12, 2018As Avaya's enterprise customers demonstrate, many large organizations still demand premises-based contact center and UC.