News & Views

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Security

Phish-Prone Testing, Keep Your Enterprise Secure

Scott Murphy

August 21, 2019

Phishing testing teaches employees to detect and respond to malicious emails, helping to create a culture of security.

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Security

Make Teams, Slack, Other Collaboration Tools Ultra-Secure

Sorell Slaymaker

August 21, 2019

Read how Hotshot adds location and time elements to its MFA strategy and discover how you can protect your enterprise with a zero-trust architecture.

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SIP/SIP Trunking

Flowroute Top-Rated SIP Trunk Provider in 2019

John Malone

August 21, 2019

Out of 29 providers, Eastern Management Group found Flowroute ranked as top SIP trunk vendor for 2019 and received four stars in multiple categories...

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Contact Center & Customer Experience

Mitel/Avaya: Contact Center Implications

Sheila McGee-Smith

August 20, 2019

A look at what this deal, should it come to fruition, means for Talkdesk

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Unified Communications & Collaboration

Mitel, Avaya Merger on Tap?

Beth Schultz

August 20, 2019

On the heels of word that Avaya is close to reaching acquisition deal, the focus turns to Mitel and a reported bid of $20 per share.

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Security

The Not-So-Private Elevator

Martha Buyer

August 20, 2019

Though not a commonly known exploit, hackers can eavesdrop on elevator conversations – exposing individuals and potentially enterprises to security...

Contact Center & Customer Experience