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I've been spending a little time coming up to speed with Aastra lately. You may recall that the company just closed on its acquisition of Ericsson's...
Via the Newark Star-Ledger , Avaya is laying off 400 people, after also eliminating 600 positions via attrition since the start of the year. Earlier...
We've posted a new feature over in the right-hand column; it's Allan Sulkin's review and analysis of his RFP workshop from VoiceCon Orlando 2008. It'...
Which vendors offered the strongest response to our annual mock RFP? Where are their strengths and weaknesses? Allan Sulkin reveals the key insights...
There are a few network situations where QoS appears to be set up correctly, and yet packet loss still occurs. These situations can be mystifying for...