No Jitter Research: 2017 Team Collaboration Survey

As Ovum analyst Brian Riggs so aptly pointed out in the 2017 edition of his popular "Email Killers" slideshow on No Jitter, team collaboration applications are "hot stuff in UC circles." Everybody wants in, from pure-plays like Slack and Atlassian to UC platform and service providers like Cisco, Microsoft, and RingCentral, and including big-name Web properties like Facebook and Google.

At the root of their popularity is the idea that they can facilitate real-time communications and collaboration while creating an easy-to-navigate virtual repository for all conversations -- and collateral shared within -- that team members can cull through as they wish. Increased user productivity, improved business agility, and greater competitiveness are among the kitchen sink of benefits associated with team collaboration apps.

With such hoopla around these apps -- known variously as team messaging, team chat, persistent team workspaces, and I could go on -- we had all sorts of questions we wanted to ask of our No Jitter audience about their interest in and use of these sorts of applications. And so we added team collaboration to our survey lineup for 2017, and conducted the inaugural "No Jitter Team Collaboration Survey" in May.

In total, 422 members of the No Jitter enterprise audience responded to our survey. Click through this slideshow for a sampling of what we learned.