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Microsoft Teams: Leveling Up Your Communications Step by Step
At many enterprises, Microsoft Teams has become a business-critical hub for meetings, chat, and content collaboration. Many enterprises are exploring how to customize it to their needs. Adding in voice calling is often a first step, with contact center integration a natural follow-on. But there are some choices to be made when integrating contact centers into Teams.
Read the full whitepaper sponsored by Netrix to learn more:
- What the fundamentals of the Teams Phone System are.
- How enterprises can determine how they want to connect their Teams phone system to the public switched telephone network (PSTN).
- The three different ways enterprises can add contact centers into Teams.