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CCaaS

Infographic: Why Integrate Microsoft Teams and Your Contact Center

At a glance, see how Five9 and Microsoft Teams work together to improve customer experience and the modern contact center.
September 01, 2020

Five9_Teams_AdobeStock_196315032.jpeg

Happy contact center agent
Image: Bojan - stock.adobe.com

 
 
In this infographic, learn how customers, agents, and businesses each feel about customer service, why customer loyalty starts with great CX, and why APIs and platform-based integration between UCaaS and CCaaS providers are changing the marketplace.
 
 

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Five9
Microsoft Teams
integration
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CCaaS
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Customer Experience
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UCaaS