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What It Takes to Deliver World-class Voice Experiences
There is a significant difference between 1st generation, 2nd generation, and modern Automatic Speech Recognition (ASR) that is built on AI and deep learning technology. And that difference is becoming more and more apparent with the growing number of voice-enabled solutions being built, especially in the contact center. Discover why Frost & Sullivan awarded LumenVox, a leading provider of speech recognition, an Enabling Technology Leadership for Excellence in Best Practices for its ability to help organizations deliver amazing voice experiences.
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