Unified Communications & Collaboration

More UC Consolidation: PGi to Acquire ReadyTalk

Beth Schultz | January 13, 2017 |
SaaS experience, development strength, and carrier relationships among deal drivers, PGi CEO says.

Will Microsoft Finally Be a Player in Smartphones?

Jim Burton | January 10, 2017 |
As technologies evolve the game is changing, and these changes may create a shift in smartphone market share.

Top 5 Picks in a Year of Communications Richness

Andrew Prokop | January 09, 2017 |
Whether the rise of comms APIs or the slow demise of Avaya, 2016 didn't disappointment with technologies to watch and developments to track.

Why Real-Time Comms Needs a 'Third Network'

Gary Audin | January 06, 2017 |
Following the cloud model, network services need to evolve so they can support rapid service allocation and activation.

'Alexa, When Will Voice Interfaces Be Enterprise-Ready?'

Beth Schultz | January 05, 2017 |
While 2017 promises to be the year of the voice interface in the consumer market, enterprise usefulness lags.

Physical Spaces: Next Cisco vs. Microsoft Battlefront?

Zeus Kerravala | January 05, 2017 |
Despite the hype around virtual working, people still do meet in physical spaces to get stuff done.

UCaaS Outlook for 2017: Consolidation to Continue

Derek Yoo | January 05, 2017 |
Improved user experience, simplified management, and lower TCO will continue spurring integration around a single cloud platform.

UCaaS Feature Parity Not a Guarantee

Melissa Swartz | January 04, 2017 |
UCaaS solutions may not be weighed down by millions of lines of legacy code, but they don't have the benefit of years' worth of user-prompted development, either.

UC Forecast: 7 Trends that Will Drive the Market in 2017

Darc Rasmussen | January 04, 2017 |
With so many changes afoot, this year is sure to be an exciting one in unified communications.

'A' is for Architecture -- Enterprise Communications Architecture, That Is

Marty Parker | January 03, 2017 |
Time may be at hand for a rethink of your enterprise communications architecture -- and here's why.

The Ghosts in Our Icons

Dave Michels | December 29, 2016 |
The icons of our modern world sometimes make sense.

Top 10 UC Events of 2016

Zeus Kerravala | December 29, 2016 |
We saw it all this year, from cool product developments to surprise corporate moves.

3 Holiday Wishes for UCC

Elka Popova | December 28, 2016 |
Here's what I'm hoping the year ahead will bring to end users, IT, and vendors in communications and collaboration.

Capturing a 'Kodak Moment' for UC...

Elizabeth (Beth) English | December 28, 2016 |
Or learning from the ghosts of Christmases past, present, and future

Is NaaS the End of Networking, or the Beginning?

Tom Nolle | December 27, 2016 |
With the right technology choices and likely neutrality changes, enterprise network teams should soon be able to focus on building connection services, not networks.

2017 UC Outlook: The Platform Trend Continues

Irwin Lazar | December 21, 2016 |
UC leaders that proactively plan for growing use of APIs and cPaaS in 2017 will also find themselves better positioned to support digital transformation plans.

Enterprise Communications, A Year in Review

Dave Stein | December 21, 2016 |
A celebration of the year in enterprise communications in a style fit for the holidays

Classic UC Holiday Verse

Kevin Kieller | December 20, 2016 |
Seasonal song and verse for all the UC watchers out there

Unify Not Forgetting 'Bread & Butter' of Voice

Beth Schultz | December 19, 2016 |
Hybrid TDM-IP "is as valid today as it ever was," says Unify exec.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | December 16, 2016 |
Today's collection of what's hot and happening includes snippets of news from Slack, Videxio, Vonage, RingCentral, ALE, Verizon, and Dialpad.


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January 11, 2017
As cloud communications continues to grow and mature, many enterprises are looking to build a hybrid CPE-cloud strategy. Looking out over the next three years, how should enterprises expect the cloud...
December 14, 2016
Cloud UC is being rapidly adopted in the enterprise, but recent research has shown many organizations continue to be challenged with how to effectively integrate cloud in their existing UC ecosystem. ...
November 30, 2016
With cloud communications platforms and SIP/SIP trunking APIs, enterprises have the opportunity to embed real-time voice and video calling within business applications and processes while leveraging e...