Brian Riggs | August 24, 2016 |
Microsoft might not be selling its Cloud Connector for hybrid Skype for Business environments as a hosted service, but others are.

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Chris Vitek | August 23, 2016 |
With WebRTC-based communications tools like Live Agent for real-time chat, Salesforce is knocking on contact center doors.

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Zeus Kerravala | August 22, 2016 |
The need to move with speed has had a profound impact on today's workers, who require flexible tools that let them communicate in new ways.

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Michelle Burbick | August 17, 2016 |
Cisco releases Cisco Meeting Server to allow everyone to connect to Cisco video rooms, including Skype for Business users.

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Brent Kelly | August 03, 2016 |
You've deployed Cisco voice or video and Microsoft Skype for Business... now how do you make them interoperate?

CONTINUE READING...
Posts

UCaaS Going Strong

Beth Schultz | August 25, 2016
As cloud communications providers expand their reach and enhance their offerings, enterprises increasingly see UC as a viable cloud service option.

Buying CCaaS: Brand Name vs. White Label

Sheila McGee-Smith | August 25, 2016
When evaluating prospective service providers, ask: Whose cloud contact center software is that?

 

Productivity Enhancement: Where Are We Now?

Tom Nolle | August 25, 2016
This second in a three-part series on productivity takes a look at why collaborative enhancements and mobile empowerment still fall short despite their benefits.

Is SD-WAN Right for You?

Zeus Kerravala | August 25, 2016
To hear vendors tell it, SD-WAN technology is the panacea to all network woes, but that doesn't mean you should rush into a deployment.

 

Hybrid Skype for Business: Service Providers Enter the Game

Brian Riggs | August 24, 2016
Microsoft might not be selling its Cloud Connector for hybrid Skype for Business environments as a hosted service, but others are.

Avoiding Potholes on Road to Network Transformation

Manny Moss | August 24, 2016
A smooth journey requires extensive preparation and planning and flawless execution, as well as ongoing communication.

 
 
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Slideshows
No Jitter Research: 2016 Career & Salary Survey

No Jitter Research: 2016 Career & Salary Survey

Beth Schultz | July 11, 2016
A by-the-numbers look at enterprise IT communications professionals
Skype for Business Adoption Trends 2016

Skype for Business Adoption Trends 2016

Beth Schultz | May 19, 2016
In this No Jitter audience survey, we explore the use of and attitudes toward Microsoft's UC platform, on-premises and in the cloud, and all its various components.
Cloud Telephony Options for Office 365

Cloud Telephony Options for Office 365

Brian Riggs | February 02, 2016
Let’s take a look at how Microsoft is providing PBX functionality and PSTN connectivity to Skype for Business Online and Office 365, and compare what it has in-store to what other providers have on offer.


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August 24, 2016
The modern workplace has undergone significant change, and traditional ways of communicating and getting work done are no longer effective. These days, working smarter and more effectively is the diff...
August 10, 2016
Enterprises are increasingly considering Unified Communications as a Service (UCaaS) as the basis for their communications infrastructure strategy going forward. But some have been reluctant to commit...
July 27, 2016
Unlock the full potential of Microsoft Skype for Business using skills that would make MacGyver proud. Organizations moving to Skype for Business often need assistance in onboarding, training, advance...