Brian Riggs | June 29, 2015 |
Let's take a detailed look at the company's latest foray into the UC market.

CONTINUE READING...
Beth Schultz | June 29, 2015 |
UC vendors aren't playing around when it comes to integrating their communications capabilities with business applications.

CONTINUE READING...
Dave Michels | June 22, 2015 |
The next evolution in enterprise communications will better address how we communicate and collaborate and become more central to workflow.

CONTINUE READING...
Beth Schultz | June 19, 2015 |
In acquiring this popular cloud app for teams, RingCentral aims to deliver a fully integrated cloud communications, messaging and collaboration platform.

CONTINUE READING...
Phil Edholm | June 17, 2015 |
Augmented and virtual reality may well be the next technologies coming to enterprise communications.

CONTINUE READING...
Posts

Interactive Intelligence 'Thinks Different' with PureCloud Communicate

Brian Riggs | June 29, 2015
Let's take a detailed look at the company's latest foray into the UC market.

The Sound Science of Audio Codecs

Andrew Prokop | June 29, 2015
What is sound and how do we take the noise that comes from our mouths and turn it into something that can be transported across an IP network?

 

Integration Is the Name of the Game... Snap!

Beth Schultz | June 29, 2015
UC vendors aren't playing around when it comes to integrating their communications capabilities with business applications.

Go Ahead, Move Your Infrastructure

Matt Brunk | June 26, 2015
In a recent campus infrastructure project, adds, moves, and changes improved connectivity to an underserved area while keeping expenses in check.

 

Who's on Your Network?

Gary Audin | June 26, 2015
To answer this question definitively, security specialists need to be as imaginative as any potential intruders.

FCC Clarifies, Strengthens Consumer Protection

Martha Buyer | June 25, 2015
If you're in the business of telemarketing, it's critical to understand the Telecommunications Consumer Protection Act's new provisions.

 
 
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Slideshows
The Apple Watch in the Enterprise

The Apple Watch in the Enterprise

Michelle Burbick | May 28, 2015
Let's take a look at some of the notable Apple Watch apps for communicating and collaborating in the enterprise.
No Jitter Research Presents: Skype for Business Adoption Trends

No Jitter Research Presents: Skype for Business Adoption Trends

Beth Schultz | May 05, 2015
In this No Jitter reader survey, we get a look at how enterprise organizations are using Microsoft for UC -- from IM/presence to conferencing, voice, video, and beyond.
Top Contact Center Stories of 2014

Top Contact Center Stories of 2014

Sheila McGee-Smith | December 30, 2014
From big name announcments to cloud, mobile customer care and customer journey management, Sheila McGee-Smith breaks out the biggest contact center stories of the year.

The Email Killers: 10 Cloud-Based Team Collaboration Tools

The Email Killers: 10 Cloud-Based Team Collaboration Tools

Brian Riggs | December 15, 2014
Let’s point a spotlight at some of the SaaS solutions in this market niche to see what Circuit and Project Squared are up against.
Dreamforce 2014: A Contact Center Perspective

Dreamforce 2014: A Contact Center Perspective

Sheila McGee-Smith | October 21, 2014
Sheila McGee-Smith recounts the recent Dreamforce conference in San Francisco and highlights the contact center companies that participated.
Lync Handsets: Sorting Through Your Many Options

Lync Handsets: Sorting Through Your Many Options

Brian Riggs | September 08, 2014
While Microsoft can certainly point to many Lync customers that are doing away with their desk phones and opting to deploy UC client software only, Microsoft partners can just as easily point to many customers deploying physical handsets to their many Lync users.


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June 3, 2015
SIP Trunking has been available and hyped for over a decade, but 80% of businesses still haven't made the switch. In this webinar, we'll provide the market context on the halting transition to SIP Tru...
May 20, 2015
The silo-ed PBX at the core of the legacy communications architecture no longer fits today's need for integrated enterprise, Web-based, and mobile communications, and this installed base is limiting e...
April 15, 2015
An explosion of application traffic threatens to overwhelm enterprise networks, and real-time traffic like voice and video can be the most endangered, and also the most threatening to other kinds of t...