Unified Communications & Collaboration
Beth Schultz | February 27, 2017 |
Wall Street speculation puts 8x8 on the hunt for a buyer, a scenario that's not unfamiliar to UC&C watchers.

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Unified Communications & Collaboration
Tom Nolle | February 23, 2017 |
If we want to explore what UC/UCC evolves to be, we have to focus on multiparty connections -- collaboration -- alone.

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Unified Communications & Collaboration
Irwin Lazar | February 16, 2017 |
Avaya is delivering new products and capabilities like never before, but all under the cloud of its recent Chapter 11 filing.

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Cloud Communications
Beth Schultz | February 16, 2017 |
Gene Farrell, AWS VP of enterprise applications, will share his vision from the keynote stage at Enterprise Connect 2017.

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Messaging/Team Collaboration
Brian Riggs | February 13, 2017 |
...if not disappearing altogether

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Posts

Genesys Flexes Its Acquisition Muscles

Sheila McGee-Smith | February 27, 2017
Silver Lining enriches Genesys’s WFO portfolio.

Giving Voice to IoT

Andrew Prokop | February 27, 2017
The power of IoT is enormous, and the opportunities to infuse sensors and other devices with communications technology are nearly endless.

 

8x8 In Play?

Beth Schultz | February 27, 2017
Wall Street speculation puts 8x8 on the hunt for a buyer, a scenario that's not unfamiliar to UC&C watchers.

Aspect Charts Course 'Via' CCaaS

Sheila McGee-Smith | February 27, 2017
Multitenant contact center-as-a-service offering, deployed in the AWS cloud, expands Aspect portfolio.

 

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | February 24, 2017
Today's collection includes news from CafeX, AWS, Cisco, Tata Communications, Fuze, NetFortris, and Fonality.

SIP Trunking Should Be a No Brainer

Gary Audin | February 24, 2017
The benefits of SIP trunking are many, but you should follow best practices to ensure your implementation goes off without a hitch.

 
 
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Slideshows
Top Contact Center Stories of 2016

Top Contact Center Stories of 2016

Sheila McGee-Smith | January 03, 2017
Digital transformation meets customer experience
No Jitter Research: 2016 Cloud Communications Survey

No Jitter Research: 2016 Cloud Communications Survey

Beth Schultz | November 17, 2016
Explore results from No Jitter's second-annual survey on cloud communications.
Digital Transformation or Digital Denial?

Digital Transformation or Digital Denial?

Mark Troester | September 06, 2016
A by-the-numbers look at the state of digital business today


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Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

February 22, 2017

Sick of video call technology that make participants look like they're in the witness protection program? Turns out youre not alone. Poor-quality video solutions can give users an unprofessional ap

February 7, 2017

Securing voice communications used to be very simple since it was generally a closed system. However, with unified communications (UC) you no longer have the walled protection offered by a dedicate

February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.