Beth Schultz | February 11, 2016 |
Enterprise Connect Video track chair Andrew Davis tells us why video communications is headed for the big time -- for real.

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Dave Michels | February 11, 2016 |
This year's participants have put furthering the cause of enterprise mobility front and center.

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Dave Michels | February 08, 2016 |
Cloud communications is a market whose time has come. This UCaaS leader doesn't intend to let it get away from him.

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Beth Schultz | February 02, 2016 |
Innovative solutions focused on cloud-based UC&C, mobility, and seamless integration are among those catching our judges' eyes.

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Brian Riggs | February 02, 2016 |
Let's take a look at how Microsoft is providing PBX functionality and PSTN connectivity to Skype for Business Online and Office 365, and compare what it has in-store to what other providers have on offer.

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Posts

When and Why to Lease or Buy

Gary Audin | February 12, 2016
A break-down of UC&C hardware and when it makes more sense to buy versus lease.

Long Live TDM... Until It Crashes

Matt Brunk | February 12, 2016
After so many decades of installing modern telephony systems, I can't understand why any enterprise would be willing to keep Big Iron systems in place.

 

5 Reasons Why This Is the Year of Video

Beth Schultz | February 11, 2016
Enterprise Connect Video track chair Andrew Davis tells us why video communications is headed for the big time -- for real.

Information Security: The New IT (or "it") Issue -- Part 1

Martha Buyer | February 11, 2016
For any business, knowledge of how information is secured and managed is essential in avoiding the long arm of the law.

 

Innovation Showcase: 6 Picks for Mobility

Dave Michels | February 11, 2016
This year's participants have put furthering the cause of enterprise mobility front and center.

ThinkingPhones Takes on Fuze Identity

Beth Schultz | February 10, 2016
Abandoning the dated-sounding "phones" from its name, the company hopes to stand out in increasingly intense UCaaS field.

 
 
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Slideshows
Cloud Telephony Options for Office 365

Cloud Telephony Options for Office 365

Brian Riggs | February 02, 2016
Let’s take a look at how Microsoft is providing PBX functionality and PSTN connectivity to Skype for Business Online and Office 365, and compare what it has in-store to what other providers have on offer.
Internet of Things: Hardware

Internet of Things: Hardware

Andrew Prokop | February 01, 2016
A closer look at some of the top boards used by the leading IoT solutions.
Top Contact Center Stories of 2015

Top Contact Center Stories of 2015

Sheila McGee-Smith | January 04, 2016
The contact center is increasingly about the journey.


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February 17, 2016
Your customers' experience with your support organization and contact center has a huge impact on their impression of your brand, on their loyalty, and on how much they will spend with you through the...
February 3, 2016
Unified Communications as a Service (UCaaS) is becoming so widely accepted by businesses that the question is no longer if it's the right choice, but when you and your enterprise will be ready to make...
January 20, 2016
Four categories of cloud competitors are converging on UCaaS: incumbent Telecom manufacturers, IT giants, service integrators, and pure play cloud developers. Provider and technology choices are growi...