Zeus Kerravala | June 27, 2016 |
Goal is to provide deep infrastructure insight so IT can quickly identify issues and get to root causes, and run what-if scenarios in advance of deployment.

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Marty Parker | June 21, 2016 |
Your answer is very likely, yes -- and you can prepare by following these four steps.

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Andrew Prokop | June 20, 2016 |
The traditional call flow concept doesn't do justice to the modern customer experience.

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David Maldow | June 15, 2016 |
Before a reliance on audio-only communications hurts your productivity, make sure you have a solid video roadmap in place.

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Michelle Burbick | June 14, 2016 |
Cisco executives share a progress report on initial realization of plans to create network fast lane for iOS business users.

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Posts

Getting Hands-On with Avaya Breeze Engagement Designer

Andrew Prokop | June 27, 2016
If I can get functionality, power, and ease of use in the same package, I'd be a fool to look the other way.

Cisco Tetration Analytics: the What & Why for Communications

Zeus Kerravala | June 27, 2016
Goal is to provide deep infrastructure insight so IT can quickly identify issues and get to root causes, and run what-if scenarios in advance of deployment.

 

Changing MSP Landscape: Automation on the Rise

Darc Rasmussen | June 27, 2016
In the second of a two-part series on the managed service provider transformation mandate, we explore the benefits of automated management.

Shadow UC&C Grows Out of Control

Gary Audin | June 24, 2016
But there are ways for IT to reign in users and gain back control.

 

Adtran Aims to Ease IT Cash Flow

Matt Brunk | June 24, 2016
A new subscription plan for managed services providers is meant to help businesses offload infrastructure-related capex costs

Catching Up on Facebook at Work

Beth Schultz | June 23, 2016
Monica Adractas, Facebook's director, Americas, Facebook at Work, gives us the lowdown on where the product is now and where it'll be going.

 
 
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Slideshows
Skype for Business Adoption Trends 2016

Skype for Business Adoption Trends 2016

Beth Schultz | May 19, 2016
In this No Jitter audience survey, we explore the use of and attitudes toward Microsoft's UC platform, on-premises and in the cloud, and all its various components.
Cloud Telephony Options for Office 365

Cloud Telephony Options for Office 365

Brian Riggs | February 02, 2016
Let’s take a look at how Microsoft is providing PBX functionality and PSTN connectivity to Skype for Business Online and Office 365, and compare what it has in-store to what other providers have on offer.
Internet of Things: Hardware

Internet of Things: Hardware

Andrew Prokop | February 01, 2016
A closer look at some of the top boards used by the leading IoT solutions.


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June 22, 2016
The obvious benefits of unified communications -- user connectivity and collaboration from any location along with significant cost savings -- are impossible to ignore. However, if you're in the proce...
May 11, 2016
Companies are increasingly migrating from premises-based telephony to cloud-based, whether to achieve greater scale, boost flexibility, or cut costs. Even those businesses that are choosing to stay wi...
April 27, 2016
Today's business conditions are forcing organizations to find dynamic and flexible communications solutions that can unify co-workers and deliver actionable metrics to solve the issues that matter mos...