Is WebRTC Just One Part of the Browser of the Future?
Eric Krapf | May 14, 2013 |
It's not just voice and video--it's file transfer, social and more. At least that's the plan. But is it too much?

CONTINUE READING...
The ShoreTel Dock: On The Desk But Off The Mark
Michael Finneran | May 14, 2013 |
The device relies exclusively on WiFi for connectivity, which could affect performance, depending on the enterprise.

CONTINUE READING...
Sonus SBC Announcement Hints at Future Architectures
Eric Krapf | May 14, 2013 |
If session border controllers start handling more types of traffic in more situations, they'll need more horsepower, the vendor argues.

CONTINUE READING...
Living with Lync: Lessons Learned
Kevin Kieller | May 12, 2013 |
The top 10 takeaways from Enterprise Connect, from those who have been through the transition.

CONTINUE READING...
Posts

Do You Need a Multi-Carrier Mobile Communications Hub?

Sorell Slaymaker | May 16, 2013
Across the globe, users need some combination of coverage, speed, and unlimited/low cost bandwidth. Some need all three, and that's where this new type of device could come in.

Interactive Intelligence's Interactions 2013: Customer Stories

Sheila McGee-Smith | May 15, 2013
Interactive's emphasis was not "this is the stuff we have" but "this is what you can do for your customers with our stuff."

 

The ShoreTel Dock: On The Desk But Off The Mark

Michael Finneran | May 14, 2013
The device relies exclusively on WiFi for connectivity, which could affect performance, depending on the enterprise.

Is WebRTC Just One Part of the Browser of the Future?

Eric Krapf | May 14, 2013
It's not just voice and video--it's file transfer, social and more. At least that's the plan. But is it too much?

 

Sonus SBC Announcement Hints at Future Architectures

Eric Krapf | May 14, 2013
If session border controllers start handling more types of traffic in more situations, they'll need more horsepower, the vendor argues.

Aastra Finds Third Path to Public Cloud

Dave Michels | May 14, 2013
The UC engine is only part of the hosted solution. It turns out, there's a lot more to offering a cloud service than just a softswitch.

 

Living with Lync: Lessons Learned

Huawei Not Bailing on U.S. Enterprise

Should You Get Your Head in the Cloud?

What is Collaboration?

Blackmore Leaving as ShoreTel CEO

Another UCaaS Option Joins the Fray

 
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Slideshows
From the EC13 Vault: Vendor Views on WebRTC

From the EC13 Vault: Vendor Views on WebRTC

April 25, 2013
In this excerpt of presentations from our WebRTC conference-within-a-conference, Avaya, Acme Packet, Thrupoint, and Microsoft offer their perspectives on WebRTC.
Slideshow: A Quick Tour Through EC13

Slideshow: A Quick Tour Through EC13

Eric Krapf | April 02, 2013
The sessions, speeches, and booths that caught our eye at Enterprise Connect Orlando 2013.
Telepresence Robots: Invading an Office Near You

Telepresence Robots: Invading an Office Near You

Brian Riggs | December 27, 2012
A look at the state of the art in mobile, remote controlled telepresence units.

Top Contact Center Stories of 2012

Top Contact Center Stories of 2012

Sheila McGee-Smith | December 26, 2012
Contact Center top stories include enterprise communications leaders Avaya, Cisco and Microsoft. But customer experience solution providers are also part of the story: Aspect, Interactive Intelligence, inContact, Five9 and more.
Top Stories of 2012

Top Stories of 2012

Eric Krapf | December 17, 2012
How Microsoft, Avaya, Cisco--and Apple, RIM, and others--shaped the year's events.
How to Keep Video From Blowing Up Your Network: Part 2

How to Keep Video From Blowing Up Your Network: Part 2

May 16, 2012
The second half of this slideshow from Enterprise Connect focuses on factors including quality of service (QOS) and call admission control (CAC)


More Slideshows
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Webinars Enterprise Connect Tour Virtual Events
Are Video Room Systems Going the Way of the Dinosaur?
May 22, 2013
The video market has been swept by a software revolution. Software-based solutions have transformed the video conferencing infrastructure market, while desktop and mobile apps have all but eliminated...
Responding to the Surging Threat of Telephony Denial of Service (TDoS) Attacks in Contact Centers - U.S. DHS Issues new TDoS Warning
May 8, 2013
Security threats to enterprise Voice/UC resources are increasing, as illustrated by SecureLogix in the latest edition of its "State of Security Report on Voice/UC" released at Enterprise Connect last ...
Where is Siri for the Enterprise?
April 24, 2013
If you have an iPhone or Android for your personal use, you are more than familiar with personal assistant applications like Apple's Siri or Google Now for Android. Many enterprise users would like to...
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