Cloud Communications
Zeus Kerravala | July 27, 2017 |
With patience and perseverance, CEO Rich McBee finally reels in ShoreTel, achieves size and scale for cloud communications conversions.


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Cloud Communications
Beth Schultz | July 27, 2017 |
Participate now in our third-annual cloud communications survey, and then check the results to see how the landscape has changed in the past year.

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Unified Communications & Collaboration
Alaa Saayed | July 27, 2017 |
Here's a look at how professional headsets will evolve, targeting different end-user groups and becoming more intelligent enterprise endpoints.

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Unified Communications & Collaboration
Zeus Kerravala | July 24, 2017 |
Once primarily put in place for virtual desktop infrastructure, HCI is now handling mission-critical workloads -- UC included.

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IT Strategies
D.E. Boehling | July 24, 2017 |
Read your July 17 email to discover how the carrier treats new network and data security responsibilities.

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Posts

Perfect Timing for Mitel, ShoreTel Merger

Dave Michels | July 28, 2017
Back in late 2014, Mitel's plan to purchase ShoreTel didn't make much sense. But now it does, and here's why.

'Habitat Soundscaping': You Didn't Know You Needed It

Sheila McGee-Smith | July 28, 2017
... but Plantronics did, based on its own employees' open office experiences

 

VoIP Quality Still an Issue

Gary Audin | July 28, 2017
With the adoption of cloud-based UC and telephony comes a need to rethink network monitoring.

IoT Security: How Elastic Are You?

Matt Brunk | July 28, 2017
Embedded security systems need flexibility improvements, necessary to reduce incident response time.

 

No Jitter to Take Measure of Cloud Comms Use

Beth Schultz | July 27, 2017
Participate now in our third-annual cloud communications survey, and then check the results to see how the landscape has changed in the past year.

Mitel Lands ShoreTel, Amps Up Cloud Story

Zeus Kerravala | July 27, 2017
With patience and perseverance, CEO Rich McBee finally reels in ShoreTel, achieves size and scale for cloud communications conversions.

 
 
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Slideshows
No Jitter Research: 2017 Team Collaboration Survey

No Jitter Research: 2017 Team Collaboration Survey

Beth Schultz | June 07, 2017
What do enterprise IT professionals think about team collaboration apps? Jump inside to find out!
Navigating the UC-Enabled Interactive Whiteboard Maze

Navigating the UC-Enabled Interactive Whiteboard Maze

Brian Riggs | May 15, 2017
These devices are more in the UC spotlight now than they have been in years, so let’s take a look at which companies are selling what.
Email Killers 2017: A Look at 14 Cloud-Based Team Collaboration Apps

Email Killers 2017: A Look at 14 Cloud-Based Team Collaboration Apps

Brian Riggs | March 13, 2017
My quasi-annual dive into the ever-changing world of team collaboration


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July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters - private clouds - for the past few years. With this move comes the opportunity to leverage da

May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

July 27, 2017
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.
July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.