Slideshows
Slideshow: Best in Enterprise Connect Finalists

Slideshow: Best in Enterprise Connect Finalists

Eric Krapf | January 25, 2011
Here, in alphabetical order, are the 7 products that our Judging Committee selected to advance to the Final Round in our quest to choose to Best in Enterprise Connect 2011.
Slideshow: SIP Trunking Benefits and Implementation

Slideshow: SIP Trunking Benefits and Implementation

Eric Krapf | January 20, 2011
From bandwidth conservation to application richness, SIP trunking promises a lot. These images from our recent Virtual Event on the subject will help you understand how to make the promise a reality.
Cisco's Competitors Through the Years

Cisco's Competitors Through the Years

Brian Riggs | December 19, 2010
What does it all mean? From my perspective, it means new opportunities and huge challenges as Cisco enters market segments already occupied with very dominant players.

Some Cool Products of 2010

Some Cool Products of 2010

Eric Krapf | December 15, 2010
This is not a comprehensive list, and it's in no particular order--it's just a compilation of some of the newly-announced products that we think were near the top of the list in 2010.
Slideshow: Telecommuting from Your Couch

Slideshow: Telecommuting from Your Couch

Eric Krapf | November 29, 2010
More vendors are offering telepresence for the home. Is this a pipe dream, or is it Telework 2.0?
Slideshow: Microsoft Lync Launch

Slideshow: Microsoft Lync Launch

Eric Krapf | November 15, 2010
Some images from the launch event in New York, and some key features of the new Lync client and related devices.

Quick View: Cisco's New Releases

Quick View: Cisco's New Releases

Eric Krapf | November 15, 2010
A quick tour through the telepresence and desktop virtualization products Cisco is announcing today.
Moves that Mattered

Moves that Mattered

Eric Krapf | November 08, 2010
Some personnel moves have more impact than others. Here's our rundown on the people whose job transitions signal larger changes in the industry and for the companies involved.
Unified Communications Acquisitions: Who Got Bang for the Buck?

Unified Communications Acquisitions: Who Got Bang for the Buck?

Eric Krapf | October 31, 2010
These were not necessarily the biggest deals of the Unified Communications era, but they were among the smartest.



July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters - private clouds - for the past few years. With this move comes the opportunity to leverage da

May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular BlogGeek.me blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.