Slideshows
Top Contact Center Stories of 2016

Top Contact Center Stories of 2016

Sheila McGee-Smith | January 03, 2017
Digital transformation meets customer experience
No Jitter Research: 2016 Cloud Communications Survey

No Jitter Research: 2016 Cloud Communications Survey

Beth Schultz | November 17, 2016
Explore results from No Jitter's second-annual survey on cloud communications.
Digital Transformation or Digital Denial?

Digital Transformation or Digital Denial?

Mark Troester | September 06, 2016
A by-the-numbers look at the state of digital business today

No Jitter Research: 2016 Career & Salary Survey

No Jitter Research: 2016 Career & Salary Survey

Beth Schultz | July 11, 2016
A by-the-numbers look at enterprise IT communications professionals
Skype for Business Adoption Trends 2016

Skype for Business Adoption Trends 2016

Beth Schultz | May 19, 2016
In this No Jitter audience survey, we explore the use of and attitudes toward Microsoft's UC platform, on-premises and in the cloud, and all its various components.
Cloud Telephony Options for Office 365

Cloud Telephony Options for Office 365

Brian Riggs | February 02, 2016
Let’s take a look at how Microsoft is providing PBX functionality and PSTN connectivity to Skype for Business Online and Office 365, and compare what it has in-store to what other providers have on offer.

Internet of Things: Hardware

Internet of Things: Hardware

Andrew Prokop | February 01, 2016
A closer look at some of the top boards used by the leading IoT solutions.
Top Contact Center Stories of 2015

Top Contact Center Stories of 2015

Sheila McGee-Smith | January 04, 2016
The contact center is increasingly about the journey.
The Email Killers Updated: 14 Cloud-Based Team Collaboration Tools

The Email Killers Updated: 14 Cloud-Based Team Collaboration Tools

Brian Riggs | September 21, 2015
Here's a status report on 14 team collaboration apps.



Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

February 22, 2017

Sick of video call technology that make participants look like they're in the witness protection program? Turns out youre not alone. Poor-quality video solutions can give users an unprofessional ap

February 7, 2017

Securing voice communications used to be very simple since it was generally a closed system. However, with unified communications (UC) you no longer have the walled protection offered by a dedicate

February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.