Lazar_REDPIXEL_AdobeStock_230283191.jpeg Image: REDPIXEL - stock.adobe.com User Adoption & Training User Adoption and Training Is Key for AI Growth Blair PleasantApril 29, 2024Can you boldly go where no man has gone before without proper training? User adoption hinges on investing time and effort in bringing everyone aboard.
silhouette-circuits-metaphor-for-AI.jpg AI & Automation Can Gen AI Solve the Problems It Creates? Eric KrapfApril 12, 2024Will the principle continue to hold true that technology problems will find their own solutions?
PhoneCloud.jpg Unified Communications & Collaboration I Read the Microsoft Teams Voice SLAs So You Don’t Have To Melissa SwartzApril 11, 2024Getting credits may not be easy, and reliability is only beneficial when there is good call quality.
generative-AI-chatbots.jpg AI & Automation Questioning the Future of Generative of AI Dave MichelsApril 11, 2024For Generative AI to really improve, it will need to start thinking in a new way — if only it could think.
ai-assistant-on-screen.jpg AI & Automation AI Takes Center Stage at Enterprise Connect: 2024 is the Year AI Solutions Will Transform Business Scott MurphyApril 10, 2024AI solutions will deliver tangible business value in 2024 – so long as you identify what needs you expect AI to address and what success looks like.
021621_CollabMeeting_370259744.jpeg Digital Workplace Intelligent Meeting Rooms: How AI Is Reshaping Meeting Room Experiences – and Raising New Issues Nathan EddyApril 10, 2024As organizations navigate the balance between implementing cutting-edge AI technologies in meeting rooms, they will need to address potential...
ai-legal-concept-art.jpg AI & Automation Considerations for AI Product Acquisition Martha BuyerApril 09, 2024It’s a bit like buying a car (sort of).
bluebay2014__AdobeStock_79287972.jpeg Digital Workplace The Evolution of the Hybrid Event: The Future of Conferences and Trade Shows David MaldowApril 08, 2024If event hosts simply started using the tools that are available today, we could instantly enjoy a massive positive transformation in the world of...
training-ai-data.jpg AI & Automation No Jitter Roll: Verint and CallTower Expand Webex Deals, Salesforce furthers Einstein's Reach, VirtualPBX Launches its Contact Center Solution Matt VartabedianApril 05, 2024Verint and CallTower tout expanded integrations and features with Webex, Salesforce adds Einstein to MuleSoft, and VirtualPBX debuts its Contact...
ai-generating-money.jpg AI & Speech Technologies AI Gets Real at Enterprise Connect 2024 Eric KrapfApril 05, 2024The show featured real-life examples of how to deploy artificial intelligence and get real value from it.
ITsecurityimage.jpg Security How Securing the Browser Can Help Mitigate Gen AI Security Threats Matt VartabedianApril 04, 2024The Internet browser is a common tool for knowledge workers. Access to Gen AI sites only takes a few keystrokes and some clicks – and that’s all it...
these-workers-are-happy-because-they-work-short-weeks.jpg Employee Experience How AI Could Shorten the Work Week Nathan EddyApril 02, 2024Could AI enhance productivity to the extent employees might reduce one--or even two days--from the conventional five-day work schedule?
concept-of-grabbing-digital-asset.jpg UCaaS No Jitter Roll: Bedrock Security’s Data Security Platform is Unveiled, Soteria Inspect is Added to Azure Marketplace, Adobe Partners with Microsoft Hannah WarfelMarch 29, 2024Also Q-SYS launches their Control for Zoom Room app and Lumen Technology expands their partnership with Zoom.
enterprise-connect-atrium-logo.png AI & Automation Enterprise Connect 2024: We're at the Beginning of the Artificial Intelligence Transformation No Jitter StaffMarch 29, 2024Ways to improve collaboration, productivity and employee experience were all part of the week’s show.
AdobeStock_307953189.jpeg Contact Center & Customer Experience Where to Find Proactive Customer Experience Management Tom NolleMarch 28, 2024Companies have lost control of the customer experiences they’re trying to manage – which is bad for both the customer and the enterprise. Taking...
enterprise-connect-atrium-logo.png AI & Automation No Jitter Roll EC24 Day Three: Twilio, Calabrio, Five9, GoTo Among Those Making News Matt VartabedianMarch 27, 2024Twilio, Calabrio, Five9, GoTo and Vonage all debut new generative AI-powered capabilities.